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Windows 7 Key valid? RRS feed

  • Question

  • Hi. I've just had to reinstall Windows on this PC. Now the problem is when activating is that it comes up with an error code 0xC004E003. Theres no option to telephone, and trying to use slui.exe 4 just brings you back to the same screen. The key was purchased from a student website originally but forgotten which one now. We've had to install it with a different disk that it originally was with but it was a mates DVD who also got it from one of the sites.

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-G7MC8-Y4PGF-7TGB8
    Windows Product Key Hash: SwH601mND9MrRFcCU8ITehWD2dM=
    Windows Product ID: 00371-OEM-8992671-00284
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {B9E65B82-2437-4005-9398-386FCF8F3A39}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.101026-1503
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B9E65B82-2437-4005-9398-386FCF8F3A39}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7TGB8</PKey><PID>00371-OEM-8992671-00284</PID><PIDType>2</PIDType><SID>S-1-5-21-4038994819-928427545-131163253</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>H55M-S2</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F2</Version><SMBIOSVersion major="2" minor="4"/><Date>20100623000000.000000+000</Date></BIOS><HWID>B3B93607018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700284-02-2057-7600.0000-0812011
    Installation ID: 006156969746930253792400554833428436804144927316696655
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7TGB8
    License Status: Initial grace period
    Time remaining: 40200 minute(s) (27 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 22/03/2011 18:58:15

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:22:2011 10:50
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEA6GGMAxYgdo2AlihgQsYalqLx9AG0brjRdlY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            GBT           GBTUACPI
      FACP            GBT           GBTUACPI
      HPET            GBT           GBTUACPI
      MCFG            GBT           GBTUACPI
      EUDS            GBT          
      TAMG            GBT           GBT   B0
      SSDT            INTEL        PPM RCM


    Tuesday, March 22, 2011 7:05 PM

Answers

  •  

    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-G7MC8-Y4PGF-7TGB8
    Windows Product Key Hash: SwH601mND9MrRFcCU8ITehWD2dM=
    Windows Product ID: 00371-OEM-8992671-00284
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Product Name: Windows 7 Professional
    Manufacturer>Gigabyte Technology Co.,

    BIOS valid for OA 2.0: yes, but no SLIC table


    You are currently attempting to use an OEM version installation media on a computer that does not support an OEM version (no SLIC table)

    You stated that you used another installation disk, not the one you purchased.  The product key ending in 7TGB8 is a SLP key and can not activate in the way you are trying to do it.  The operating system doesn't recognize the key in the bios to self activate.

    You can try, but I doubt it will work, to replace the SLP key with the purchased key you have. See the information below the explanation on how to change the key.

    The following was posted previously by Darin Smith MS (MSFT) and can probably answer the issue better than I could:

    "Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:
    A)   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the OEM Bios Flag found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows looks at the motherboard and sees the proper OEM Bios Flag (for that Manufacturer and that version of Windows) and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)
     
    B)    COA SLP: This is the Product key that you see on the sticker on the side (or bottom or sometimes in a laptop's battery compartment) of your computer. It is a valid product key, but should only be used in limited situations (such as this case when the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone.
    (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer If you have lost or can not read the COA sticker, please see support doc KB811224 "How to identify, locate, and replace a product key"  http://support.microsoft.com/kb/811224)
     
    Your Windows is using an OEM SLP key, but (for whatever reason) cannot see the special instructions in the computer’s motherboard and is unable to Self-Activate.

    To fix the issue, you will need to change out the OEM SLP key with the COA SLP key.  The normal way to do this is to click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the COA SLP key and follow the instructions in the Change Product Key Wizard.
     
    Alternate steps to change the product key
     
    1)    Click the Start button
    2)    Type: slui.exe 3 and hit the Enter key
    3)    Type in the Product key from the sticker on your computer
    4)    Click the Next button.
    5)    You will be asked if want to Activate, click ok
    6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)
    7)    Click the Start button
    8)    Type: slui.exe 4 and hit the Enter key
    9)    Select your location in the drop down menu and click the Next button
    10) The next screen provides the number to call to Activate by Phone
     
    NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep., select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case; only thru the Live Activation Rep. will your Activation be successful.

    Thank you,"

     

    • Marked as answer by Darin Smith MS Wednesday, March 23, 2011 10:24 PM
    Tuesday, March 22, 2011 10:42 PM

All replies

  • Obviously you are still in the 30 day grace period.  If the key is from an MSDN Academic Alliance program then it is no longer useable.  MSDNAA keys are one time keys.  Once you reformat you need a new key.  Any other student program requires you to contact the program adminstrator at the school for further help.  However it sounds like an MSDNAA key.  If so, you need to purchase a new copy of Windows.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, March 22, 2011 7:34 PM
    Answerer
  •  

    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-G7MC8-Y4PGF-7TGB8
    Windows Product Key Hash: SwH601mND9MrRFcCU8ITehWD2dM=
    Windows Product ID: 00371-OEM-8992671-00284
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Product Name: Windows 7 Professional
    Manufacturer>Gigabyte Technology Co.,

    BIOS valid for OA 2.0: yes, but no SLIC table


    You are currently attempting to use an OEM version installation media on a computer that does not support an OEM version (no SLIC table)

    You stated that you used another installation disk, not the one you purchased.  The product key ending in 7TGB8 is a SLP key and can not activate in the way you are trying to do it.  The operating system doesn't recognize the key in the bios to self activate.

    You can try, but I doubt it will work, to replace the SLP key with the purchased key you have. See the information below the explanation on how to change the key.

    The following was posted previously by Darin Smith MS (MSFT) and can probably answer the issue better than I could:

    "Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:
    A)   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the OEM Bios Flag found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows looks at the motherboard and sees the proper OEM Bios Flag (for that Manufacturer and that version of Windows) and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)
     
    B)    COA SLP: This is the Product key that you see on the sticker on the side (or bottom or sometimes in a laptop's battery compartment) of your computer. It is a valid product key, but should only be used in limited situations (such as this case when the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone.
    (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer If you have lost or can not read the COA sticker, please see support doc KB811224 "How to identify, locate, and replace a product key"  http://support.microsoft.com/kb/811224)
     
    Your Windows is using an OEM SLP key, but (for whatever reason) cannot see the special instructions in the computer’s motherboard and is unable to Self-Activate.

    To fix the issue, you will need to change out the OEM SLP key with the COA SLP key.  The normal way to do this is to click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the COA SLP key and follow the instructions in the Change Product Key Wizard.
     
    Alternate steps to change the product key
     
    1)    Click the Start button
    2)    Type: slui.exe 3 and hit the Enter key
    3)    Type in the Product key from the sticker on your computer
    4)    Click the Next button.
    5)    You will be asked if want to Activate, click ok
    6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)
    7)    Click the Start button
    8)    Type: slui.exe 4 and hit the Enter key
    9)    Select your location in the drop down menu and click the Next button
    10) The next screen provides the number to call to Activate by Phone
     
    NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep., select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case; only thru the Live Activation Rep. will your Activation be successful.

    Thank you,"

     

    • Marked as answer by Darin Smith MS Wednesday, March 23, 2011 10:24 PM
    Tuesday, March 22, 2011 10:42 PM