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CRM 2013. Add Queue to the "From" field RRS feed

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    Hi,

    Trying to add the Queue to the Email "From" field

    SDK.JQuery.retrieveMultipleRecords(
			"Queue",
			"$filter=Name eq 'MyQueue'",
			function (results) {
				Xrm.Page.getAttribute("from").setValue(results[0]);
				//Xrm.Page.getAttribute("from").setValue(results[0].Name);
				//Xrm.Page.getAttribute("from").setValue(results[0].QueueId);
			},
			function (error) { alert(error) },
			function () {}
		);
    results[0] - returns object correct (checked in the debugger), but does not set it to the From field. Any suggestions?


    • Edited by Dismantled Friday, June 20, 2014 2:33 PM
    Friday, June 20, 2014 2:33 PM

Answers

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    function CorrectMail() {
	SDK.JQuery.retrieveMultipleRecords(
		"Queue",
		"$select=QueueId,Name&$filter=Name eq 'MyQueue'",
		function (results) {
			
			// Get some LookupControlItem to use as template
			var tmpObject = Xrm.Page.getAttribute("ownerid").getValue();
			
			// Insert required data
			tmpObject[0].ambiguousRecordsXml = undefined;
			tmpObject[0].callback = "openlui(new Sys.UI.DomEvent(event))";
			tmpObject[0].category = undefined;
			tmpObject[0].data = undefined;
			tmpObject[0].displayClass = "ms-crm-Lookup-Item";
			tmpObject[0].entityType = "queue";
			tmpObject[0].id = "{" + results[0].QueueId + "}";
			tmpObject[0].name = results[0].Name;
			tmpObject[0].onclick = undefined;
			tmpObject[0].selected = undefined;
			tmpObject[0].type = "2020";
			tmpObject[0].typename = "queue";

			// Put the Queue into the form
			Xrm.Page.getAttribute("from").setValue([tmpObject[0]]);

		},
		function (error) { alert(error) },
		function () {}
	);
}

    • Marked as answer by Dismantled Saturday, June 21, 2014 3:05 PM
    Saturday, June 21, 2014 3:05 PM

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    I think what my problem is in a different types of object - which i've got and which i trying to put.

    In result[0] i've got array of "Object" type.

    But the "From" field required "LookupControlItem" object array. "LookupControlItem" puts fine.

    Maybe there is something method to convert results[0] to "LookupControlItem"?

    Or another workaround to get lookup item except SDK.JQuery.retrieveMultipleRecords?

    Please help!

    Saturday, June 21, 2014 10:35 AM
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    function CorrectMail() {
	SDK.JQuery.retrieveMultipleRecords(
		"Queue",
		"$select=QueueId,Name&$filter=Name eq 'MyQueue'",
		function (results) {
			
			// Get some LookupControlItem to use as template
			var tmpObject = Xrm.Page.getAttribute("ownerid").getValue();
			
			// Insert required data
			tmpObject[0].ambiguousRecordsXml = undefined;
			tmpObject[0].callback = "openlui(new Sys.UI.DomEvent(event))";
			tmpObject[0].category = undefined;
			tmpObject[0].data = undefined;
			tmpObject[0].displayClass = "ms-crm-Lookup-Item";
			tmpObject[0].entityType = "queue";
			tmpObject[0].id = "{" + results[0].QueueId + "}";
			tmpObject[0].name = results[0].Name;
			tmpObject[0].onclick = undefined;
			tmpObject[0].selected = undefined;
			tmpObject[0].type = "2020";
			tmpObject[0].typename = "queue";

			// Put the Queue into the form
			Xrm.Page.getAttribute("from").setValue([tmpObject[0]]);

		},
		function (error) { alert(error) },
		function () {}
	);
}

    • Marked as answer by Dismantled Saturday, June 21, 2014 3:05 PM
    Saturday, June 21, 2014 3:05 PM