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  • Question

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    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-HXPBC-YH2C3-4GFXW
    Windows Product Key Hash: N9b+nXs7l1er/eeIEQsi4u0JQ6E=
    Windows Product ID: 89578-OEM-7249312-64873
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {63D902B0-CBA7-4821-AFBF-DCF188E7A17C}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rc1.071129-2315
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: 1.7.102.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: 100
    Version: 1.7.102.0
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard 2007 - 100 Genuine
    OGA Version: Registered, 1.7.102.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{63D902B0-CBA7-4821-AFBF-DCF188E7A17C}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4GFXW</PKey><PID>89578-OEM-7249312-64873</PID><PIDType>8</PIDType><SID>S-1-5-21-4001811163-3833978856-291260101</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>GN567AA-ABA s3220n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.06</Version><SMBIOSVersion major="2" minor="4"/><Date>20071001000000.000000+000</Date></BIOS><HWID>75333507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central America Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>759E1B335CCA70A</Val><Hash>PfLq/atbinnJoSq9PqEx0rLArvE=</Hash><Pid>81607-901-7388646-64236</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Monday, June 30, 2008 10:24 PM

Answers

  • If you receive the error "Your Windows License will expire in xx days" and/or you see the text "Evaluation Copy..." on your desktop, then your issue is not related Windows Genuine Advantage.  This issue is caused by a Pre-Release version (aka Release Candidate 1) of Vista Service Pack 1.

     

      To resolve the issue, please choose the option below, depending on how you installed the Release Candidate 1 (RC1) of Service Pack 1 (SP1).

     

    a) If you installed RC1 thru a slipstream install, (This means you install Vista, which included the RC1, all in one install) then the only way to resolve the issue is to reinstall Vista without RC1 included.

    NOTE: If you don't know if you installed RC1 in this manner, then you probably did not.

     

    b) If you installed RC1 as a standalone install (The majority of users installed it this way) then please see Support Doc http://support.microsoft.com/kb/954753 for instructions on how to uninstall RC1.

     

      If you have any questions or are in need of additional Release Candidate 1 and/or Service Pack 1 support, please see the Vista Solution Center at http://support.microsoft.com/ph/11732#tab0. This page includes information on known Service Pack 1 issues as well as a link to (free) Service Pack 1 specific support.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Monday, June 30, 2008 11:27 PM

All replies

  • If you receive the error "Your Windows License will expire in xx days" and/or you see the text "Evaluation Copy..." on your desktop, then your issue is not related Windows Genuine Advantage.  This issue is caused by a Pre-Release version (aka Release Candidate 1) of Vista Service Pack 1.

     

      To resolve the issue, please choose the option below, depending on how you installed the Release Candidate 1 (RC1) of Service Pack 1 (SP1).

     

    a) If you installed RC1 thru a slipstream install, (This means you install Vista, which included the RC1, all in one install) then the only way to resolve the issue is to reinstall Vista without RC1 included.

    NOTE: If you don't know if you installed RC1 in this manner, then you probably did not.

     

    b) If you installed RC1 as a standalone install (The majority of users installed it this way) then please see Support Doc http://support.microsoft.com/kb/954753 for instructions on how to uninstall RC1.

     

      If you have any questions or are in need of additional Release Candidate 1 and/or Service Pack 1 support, please see the Vista Solution Center at http://support.microsoft.com/ph/11732#tab0. This page includes information on known Service Pack 1 issues as well as a link to (free) Service Pack 1 specific support.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Monday, June 30, 2008 11:27 PM
  • i think i belong to category b).  when i click on that link, it is asking for username password.  i tried to use my live u/p butit failed

    Tuesday, July 1, 2008 12:25 AM
  • Any way i will go ahead and uninstall as per solution center

    Tuesday, July 1, 2008 12:33 AM
  • My apologies cejey,

     

      That URL was incorrect. I have updated it to the correct URL.  Thank you for pointing that out to me!

     

    Darin

     

    Tuesday, July 1, 2008 4:58 PM