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Eligibility issue with Office 2007 for gaming router RRS feed

  • General discussion

  • My computer took a few weeks to ship....some items were on backorder and then there was an inital problem with my machine.  However I have had it for less then 30 days.

     

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-M2BVF-W6W4R-VJTGM
    Windows Product Key Hash: J3W2CFbuGMtwci3buD/fkGFtPLQ=
    Windows Product ID: 89580-OEM-7363702-79134
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    ID: b358e23f-1426-4bde-92f0-52d6568229b0
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\Yahoo!\browser\YBrowser.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>b358e23f-1426-4bde-92f0-52d6568229b0</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-VJTGM</PKey><PID>89580-OEM-7363702-79134</PID><PIDType>3</PIDType><SID>S-1-5-21-1755876770-1318340938-2351431505</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7250</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080014 </Version><SMBIOSVersion major="2" minor="4"/><Date>20060802000000.000000+000</Date></BIOS><HWID>F8323507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>A25C7B4A0D11DAE</Val><Hash>spFArXvfOlgoZB6gqTGefYtojvE=</Hash><Pid>89451-OEM-6672786-88972</Pid><PidType>4</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Monday, April 23, 2007 6:59 PM

All replies

  • Hi SuperYankees,

    We are going to need to talk with you about your specific issue, but it would be cumbersome to do so over the Forum.

     

    Would you please go to https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860 and create a Support Incident. Afterward, post the Incident Number here in this thread. We will then contact you directly.

     

    Thank you,

    Jenifer

    Wednesday, April 25, 2007 8:23 PM
  •  

     

     

    this is all i received

     

     

    Confirmation number: 1034541359

     

    Monday, April 30, 2007 8:29 PM
  • Hi SuperYankees,

    Thank you for creating a support incident. I have contacted you directly via e-mail. Please let me know whether this resolves this issue.

     

    Thank you,

    Jenifer

    Tuesday, May 1, 2007 5:42 PM