Background:
We recently had a company name change and purchased a new server, which led to domain name change and massive server migrations. For example, we started as company ABC, with domain abc.local controlled by Server 2003 SBS. Now we are company XYZ, with domain xyz.com, all servers are virtual with Server 2008 R2 DC, and Server 2003 R2 x86 for Dynamics CRM 3.0. Previously no CRM problems other than a slow unreliable server.
Problem:
After restoring the SQL Data, I used the redeployment wizard to redeploy CRM to the new server. No errors at all during that process. After a few days we've noticed a couple small problems. The first was that I couldn't search Knowledge Base articles on our CRM that we created, got that fixed by scheduling and running the full text index process. The second I can't figure out, we cannot print or print preview KB Articles. Once I open it, I can click the print preview button, the pop up opens with what is normally the preview, but it only has the Title, Keywords, and subject visible. As far as I can tell I can print anything else, just not anything from the Knowledge Base.
Any ideas? TIA!
