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Office 2003 license/coa/transfer/activation RRS feed

  • Question

  • If I purchase an Office 2003 Standard CD, not OEM version, with COA and product key from say eBay and the seller tells me that the original machine was destroyed, how can I be sure that the product will activate.

     

    If the product is running on a machine somewhere, but I am in posession of the COA, am I the real owner of the product and will have no trouble activating it.

     

    There are plenty of folks that have older Office software that would be very useful to many of us other folks but how can we be sure that we will be able to activate it when we install it on our machines.

     

     

    Monday, June 30, 2008 7:37 PM

Answers

  • The only way to tell if a Microsoft Office license is genuine is to install it and activate on your computer, then verify if it is genuine.  If the product key does not pass the Genuine Office verification, then you'll have to settle the issue with the eBay seller.

    Monday, June 30, 2008 8:16 PM
  •  

    jim_constantine,

     

    In order to receive the best support, we request all users to initially run the Genuine Diagnostics tool.  The tool will try and identify the individual issue you may be experiencing.  Also, please provide a brief synopsis describing the issue including any error messages or codes. These can be found in the lower left hand corner of most Genuine Advantage Web pages when an error is encountered.

     

    Please download and run the MS Genuine Diagnostic Tool utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is telling us about the COA. Tell us:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. DO NOT post the Product Key.

    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

     

    Most likely, you will need to contact the reseller to inquire about the product as Carey stated earlier.

     

    For information on How to Tell please visit this website: http://www.microsoft.com/resources/howtotell/ww/default.mspx

     

    Lori MS

    Wednesday, July 2, 2008 10:22 PM

All replies

  • The only way to tell if a Microsoft Office license is genuine is to install it and activate on your computer, then verify if it is genuine.  If the product key does not pass the Genuine Office verification, then you'll have to settle the issue with the eBay seller.

    Monday, June 30, 2008 8:16 PM
  • Carey,

     

    Thank you for your reply.  What problems will I encounter if it has been activated on another machine BUT I am holding the disk and COA and I activate it on my machine?  Will the activation process fail?  Will I be able to call Microsoft and get an activation key?

     

    Because there is no deactivation process I was wondering how all that works.

     

    -Jim

    Tuesday, July 1, 2008 1:40 PM
  •  

    jim_constantine,

     

    In order to receive the best support, we request all users to initially run the Genuine Diagnostics tool.  The tool will try and identify the individual issue you may be experiencing.  Also, please provide a brief synopsis describing the issue including any error messages or codes. These can be found in the lower left hand corner of most Genuine Advantage Web pages when an error is encountered.

     

    Please download and run the MS Genuine Diagnostic Tool utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is telling us about the COA. Tell us:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. DO NOT post the Product Key.

    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

     

    Most likely, you will need to contact the reseller to inquire about the product as Carey stated earlier.

     

    For information on How to Tell please visit this website: http://www.microsoft.com/resources/howtotell/ww/default.mspx

     

    Lori MS

    Wednesday, July 2, 2008 10:22 PM