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    Apparently my spyware doesn't work.  I tried to email microsoft but the response was I had the wrong email for support. I couldn't find an email for support though I followed the instructions. It just took me in circles. Here is the problem that makes me think the spyware protection didn't work:

    I had some problems signing in which leads me to believe that someone possibly used my ID.  When I tried to sign in using my password, it was refused. I went to the ID verification with the secret question. Again, it came up as invalid. However, the question was my mother's birthplace. I know my mother's birthplace and the answer has always been the same. I do have LifeLock to protect my identity. It does concern me that I ran into that problem.  Sue Baldwin
    Saturday, October 25, 2008 4:07 AM

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