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Activation problems with OEM version of Windows 7 Professional after memory replacement RRS feed

  • Question

  • Hi, I have a HP laptop that originally had Vista on it. Upgraded to Windows 7 and all fine.

    Started having issues that I traced to a memory fault and changed it. 

    Since then the machine keeps complaining about this copy not being genuine.

    If I try to enter the licence number via  slmgr -ipk is refuses to update with error code 0x8007000d

    Diagnostic report below:

     

    Any assistance gratefully recieved.

    Thanks
    Lia

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JBD79-GK2CP-R9TC8
    Windows Product Key Hash: dlLoRc5UQASfUSxPmFt0wYAnZ94=
    Windows Product ID: 00359-OEM-8703003-98806
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {685B3BAE-94D7-4548-B006-FEA4EAD9C2E0}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.110622-1503
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{685B3BAE-94D7-4548-B006-FEA4EAD9C2E0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-R9TC8</PKey><PID>00359-OEM-8703003-98806</PID><PIDType>3</PIDType><SID>S-1-5-21-727588322-2150891900-584826340</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP 550</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68MVU Ver. F.05</Version><SMBIOSVersion major="2" minor="4"/><Date>20090119000000.000000+000</Date></BIOS><HWID>48BA0600010000FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57737</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:30:2011 22:18
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    N/A, hr = 0x8007000d

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HP      3618   
      FACP   HP      3618   
      HPET   HP      3618   
      MCFG   HP      3618   
      SLIC   HPQOEM  SLIC-MPC
      TCPA   HP      3618   
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT
      SSDT   HP      HPQSAT

     

     

    Thursday, August 11, 2011 7:49 PM

Answers

  • Be sure you are using the product key that came with the dvd from the System Builder pack.  Also, you are using a volume license copy of Office.  If you are no longer associated with the organization that issued it then you need to replace it.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by Darin Smith MS Thursday, August 11, 2011 9:28 PM
    Thursday, August 11, 2011 8:12 PM
    Answerer

All replies

  • Be sure you are using the product key that came with the dvd from the System Builder pack.  Also, you are using a volume license copy of Office.  If you are no longer associated with the organization that issued it then you need to replace it.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by Darin Smith MS Thursday, August 11, 2011 9:28 PM
    Thursday, August 11, 2011 8:12 PM
    Answerer
  • "techgirlvip" wrote in message news:07bd96e2-f040-4247-b787-379bf658258e...

    Hi, I have a HP laptop that originally had Vista on it. Upgraded to Windows 7 and all fine.

    Started having issues that I traced to a memory fault and changed it.

    Since then the machine keeps complaining about this copy not being genuine.

    If I try to enter the licence number via  slmgr -ipk is refuses to update with error code 0x8007000d

    Diagnostic report below:

     

    Any assistance gratefully recieved.

    Thanks
    Lia

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JBD79-GK2CP-R9TC8
    Windows Product Key Hash: dlLoRc5UQASfUSxPmFt0wYAnZ94=
    Windows Product ID: 00359-OEM-8703003-98806
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.

     

     

     

    YOur Licensing Store is probably corrupted.
    Recreate the Licensing Store
    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
    Note: the Software Protection service may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    9) Type: slui.exe
    10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

    Run MGADiag again, and post the report, together with details of any error messages encountered.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, August 13, 2011 4:48 AM
    Moderator