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Windows 7 build 7601 not genuine, black screen, only can boot in safe mode RRS feed

  • Question

  •  in normal mode, I can sign in but it "freezes" at a black screen that just states "Windows 7 build 7601 not genuine". I can not see anything or do anything else. I can boot into safe mode. I am hoping that this is just an issue where I need to activate again without starting over from scratch, but I can't seem to get to an option to even attempt to validate/activate my license.

    my question is pretty similar as another post here titled

    Windows 7 build 7601 not genuine, black screen, only boots in safe mode


    • Edited by fox784 Saturday, July 27, 2013 7:23 AM important
    Saturday, July 27, 2013 7:18 AM

Answers

  • That screen when loading safe mode is normal - and can hang for a couple of minutes. Be patient!

    If it still fails.....

     

    Your best option in that case is to run the CHKDSK and SFC in offline mode from a Repair Environment boot.

     

    Reboot the computer, and tap the F8 key until you get the advanced boot menu up - one option should be 'Repair your computer'. Pick that one.

     

    Log into your normal account.

    You'll get a set of options - pick the Command Prompt one.

    At the command prompt, type  DIR C:\

    - if we're lucky this will bring up a listing of your normal C: drive contents, including the Program Files folder(s) and the Windows folder.

    If not, try D:\ or E:\ (etc. until you get the right letter)

    then type the following command

     

    CHKDSK <drive>: /R

     

    and wait for it to complete - it could take a few hours, depending on the size of the drive.

     

    Once complete, type  

     

    sfc /scannow /OFFBOOTDIR=<drive>:\ /OFFWINDIR=<drive>:\Windows

     

    where <drive> is the letter you found above.

    (example - sfc   /scannow    /OFFBOOTDIR=P:\    /OFFWINDIR=P:\Windows)

     

    Wait for the command to complete. (make a note of the response!).

     

    Once it has, type  EXIT and the pick the option to reboot.

    What happens now? 


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, July 27, 2013 4:12 PM
    Moderator

All replies

  • It seems if it's in safe mode, i can do nothing for activation.

    can anyone tell me how to be back in normal mode, or do activation in safe mode? or guide me into some other possible fix?

    Saturday, July 27, 2013 7:26 AM
  • however, i cannot solve this problem through any methods provided by this site and other network communities.
    Saturday, July 27, 2013 7:28 AM
  • Boot to Safe Mode

    Please run a full CHKDSK and SFC scan....

     

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     

    At the Command prompt, type

     

    CHKDSK C: /R

     

    and hit the Enter key.

    You will be told that the drive is locked,

    and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

     

    The CHKDSK will take a few hours depending on the size of the drive, so be patient!

     

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

    then run the SFC.

     

    SFC -System File Checker - Instructions

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     

    At the Command prompt, type

     

    SFC /SCANNOW

     

    and hit the Enter key

     

    Wait for the scan to finish - make a note of any error messages - and then reboot.

     

     

    Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive Public folder (http://skydrive.live.com ) and post a link to it so that I can take a look.

     

    Post a new MGADiag report with details of any error messages encountered.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, July 27, 2013 3:01 PM
    Moderator
  • i could not even open safe mode now.....how can i go on your process.....?

    here is what i could see when i am loading safe mode:

    • Edited by fox784 Saturday, July 27, 2013 4:14 PM btrbr
    Saturday, July 27, 2013 4:05 PM
  • That screen when loading safe mode is normal - and can hang for a couple of minutes. Be patient!

    If it still fails.....

     

    Your best option in that case is to run the CHKDSK and SFC in offline mode from a Repair Environment boot.

     

    Reboot the computer, and tap the F8 key until you get the advanced boot menu up - one option should be 'Repair your computer'. Pick that one.

     

    Log into your normal account.

    You'll get a set of options - pick the Command Prompt one.

    At the command prompt, type  DIR C:\

    - if we're lucky this will bring up a listing of your normal C: drive contents, including the Program Files folder(s) and the Windows folder.

    If not, try D:\ or E:\ (etc. until you get the right letter)

    then type the following command

     

    CHKDSK <drive>: /R

     

    and wait for it to complete - it could take a few hours, depending on the size of the drive.

     

    Once complete, type  

     

    sfc /scannow /OFFBOOTDIR=<drive>:\ /OFFWINDIR=<drive>:\Windows

     

    where <drive> is the letter you found above.

    (example - sfc   /scannow    /OFFBOOTDIR=P:\    /OFFWINDIR=P:\Windows)

     

    Wait for the command to complete. (make a note of the response!).

     

    Once it has, type  EXIT and the pick the option to reboot.

    What happens now? 


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, July 27, 2013 4:12 PM
    Moderator
  • how to verify my account? i cannot post any pictures or links here. The system is totally annoying
    • Edited by fox784 Saturday, July 27, 2013 4:15 PM bttrbt
    Saturday, July 27, 2013 4:15 PM
  • Saturday, July 27, 2013 6:05 PM
    Moderator