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User Cannot Add Deal Participants or Deal Team members RRS feed

  • Question

  • One of our users is not able to add a deal participant or deal team member when they are in the deal entity. Every other user on the system can do so, their permissions haven't changed and they are still able to create a new deal entity. Just once they go to save the new record (normally you cannot add deal team or deal particpants until the new record is saved) then back into the deal, they aren't able to add deal participants or deal team members. I logged-in using the user's credentials and wasn't able to replicate it on my machine so asking MSFT support seems useless. Thoughts or Workaround? 
    Thursday, March 29, 2012 6:03 PM

Answers

  • Tried deleting the cache and it didn't work. Eventually got into advanced options, restored IE to the factory default settings, closed and reopened and everything is back. Thanks for the idea!

    Thursday, March 29, 2012 9:09 PM

All replies

  • Have you tried clearing the broswer cache on the user's box since it seems to only repro there?

    Thursday, March 29, 2012 8:00 PM
  • Tried deleting the cache and it didn't work. Eventually got into advanced options, restored IE to the factory default settings, closed and reopened and everything is back. Thanks for the idea!

    Thursday, March 29, 2012 9:09 PM