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my windows vista porduct key is invaild RRS feed

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    i had to reinstall vista on my laptop and now it says that the product key is invaild or that it is allready in use.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-HM8FM-TCFCW-3V4VD
    Windows Product Key Hash: kLMTrgMvB3cY0p8EpJZJEhD+FV4=
    Windows Product ID: 89572-008-0000025-71339
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010300.2.0.002
    ID: {8B36F4C4-3BEE-4F57-9961-569C311155A0}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8B36F4C4-3BEE-4F57-9961-569C311155A0}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3V4VD</PKey><PID>89572-008-0000025-71339</PID><PIDType>5</PIDType><SID>S-1-5-21-2356491681-786864362-1496844407</SID><SYSTEM><Manufacturer>Acer           </Manufacturer><Model>Aspire 7735                    </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.05          </Version><SMBIOSVersion major="2" minor="5"/><Date>20090521000000.000000+000</Date></BIOS><HWID>AE303507018400F8</HWID><UserLCID>0414</UserLCID><SystemLCID>0414</SystemLCID><TimeZone>Vest-Europa (normaltid)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>73A546A1ECD4728</Val><Hash>3bdBNFUfDCPsUTP5cFCIZ3rwQio=</Hash><Pid>81602-916-0501843-68785</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Versjon av Software Licensing-tjeneste: 6.0.6002.18005
    Navn: Windows(TM) Vista, HomeBasic edition
    Beskrivelse: Windows Operating System - Vista, RETAIL channel
    Aktiverings-ID: 95c6e80a-0ff8-4bd0-95f2-c4a39b79d09e
    Program-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Utvidet PID: 89572-00142-008-000002-00-1044-6000.0000-1402010
    Installasjons-ID: 018244689543196325612591008760842566037043541274315671
    URL-adresse til prosessorsertifikat: http://go.microsoft.com/fwlink/?LinkID=43473
    URL-adresse til maskinsertifikat: http://go.microsoft.com/fwlink/?LinkID=43474
    URL-adresse til brukslisens: http://go.microsoft.com/fwlink/?LinkID=43476
    URL-adresse til produktnøkkelsertifikat: http://go.microsoft.com/fwlink/?LinkID=43475
    Delvis produktnøkkel: 3V4VD
    Lisensstatus: Opprinnelig løpeperiode
    Tid som gjenstår: 35760 minutt(er) (24 dag(er))

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAEAAQACAAAABAABAAEAeqiEpl6B1h16f9Lx2mzy9JqIKOr2ANwDrFaqmEbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC 
      FACP            INTEL         CRESTLNE
      HPET            INTEL         CRESTLNE
      BOOT            PTLTD         $SBFTBL$
      MCFG            INTEL         CRESTLNE
      SLIC            ACRSYS        ACRPRDCT
      SSDT            PmRef        CpuPm

    Thursday, July 29, 2010 11:30 PM

Answers

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    Unfortunatly, that will not work.

    The product Key that is currently being used in that copy of Vista is known as a Keyless Install key. When you install Vista you are not required to enter a Product key during the install process. This is called a Keyless Install. When that happens, Windows uses it's own Keyless Install key.  This key acts like a Trial key and allows Window to be used for 30 days but can not be activated.

    Now, I believe the problem occured like this. Your laptop came with a Pre-installed copy of Windows Vista.  That type of Windows is called OEM Software (OEM stands for Original Equipment Manufacturer). You then tried to reinstall that copy of Vista but instead of using the Recovery Software that is provided with the computer, you used a Retail DVD.  During the install process, Windows asked for a Product Key.  You entered the OEM Product Key (from the sticker on the side or bottom of the PC) The retail install will not accept a OEM Product Key. So since no acceptable key was entered, Windows used it's own Keyless Install key. 

    Before you say that your laptop didn't come with any Recovery Software, please know that a) All manufacturers are Required to include some way for the user to reinstall and b) Most manufacturers no longer supply a Disk with the recovery software with the PC, but instead include the Recovery Software on the Hard Drive of the PC.

    To resolve the issue, you will need to reinstall Vista using the Recovery Software that came with your Laptop. However, since you have already reinstalled using a Retail disk, it is likely that the Recovery Software (located on the PC's hard drive) has been overwritten.  In that case, you will need to contact the Manufacturer for a replacment copy of the Recovery Software for that model of laptop.

    Thank you,

     

    Darin MS
    Friday, July 30, 2010 6:49 PM

All replies

  • Question
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    "Runar Arntzen" wrote in message news:07e6797b-f9af-46d1-badf-58e833b4a2bc...

    i had to reinstall vista on my laptop and now it says that the product key is invaild or that it is allready in use.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-HM8FM-TCFCW-3V4VD
    Windows Product Key Hash: kLMTrgMvB3cY0p8EpJZJEhD+FV4=
    Windows Product ID: 89572-008-0000025-71339
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010300.2.0.002

    As far as I can see, your Windows is perfectly OK - you simply need to activate it.
    If you've had to reinstall a few times, then telephone activation is required. 
    Try activation by phone - Click on Start, then in the Search box, type
    SLUI   4
    and hit the Enter key - follow the instructions.
     
    Good Luck
     

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, July 30, 2010 6:06 AM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote

    Unfortunatly, that will not work.

    The product Key that is currently being used in that copy of Vista is known as a Keyless Install key. When you install Vista you are not required to enter a Product key during the install process. This is called a Keyless Install. When that happens, Windows uses it's own Keyless Install key.  This key acts like a Trial key and allows Window to be used for 30 days but can not be activated.

    Now, I believe the problem occured like this. Your laptop came with a Pre-installed copy of Windows Vista.  That type of Windows is called OEM Software (OEM stands for Original Equipment Manufacturer). You then tried to reinstall that copy of Vista but instead of using the Recovery Software that is provided with the computer, you used a Retail DVD.  During the install process, Windows asked for a Product Key.  You entered the OEM Product Key (from the sticker on the side or bottom of the PC) The retail install will not accept a OEM Product Key. So since no acceptable key was entered, Windows used it's own Keyless Install key. 

    Before you say that your laptop didn't come with any Recovery Software, please know that a) All manufacturers are Required to include some way for the user to reinstall and b) Most manufacturers no longer supply a Disk with the recovery software with the PC, but instead include the Recovery Software on the Hard Drive of the PC.

    To resolve the issue, you will need to reinstall Vista using the Recovery Software that came with your Laptop. However, since you have already reinstalled using a Retail disk, it is likely that the Recovery Software (located on the PC's hard drive) has been overwritten.  In that case, you will need to contact the Manufacturer for a replacment copy of the Recovery Software for that model of laptop.

    Thank you,

     

    Darin MS
    Friday, July 30, 2010 6:49 PM