none
To Install all the Tools for Windows XP Genuine Advantage Validation Issues (Windows XP) RRS feed

Answers

  • Hello,

     

    Please visit http://www.microsoft.com/genuine.  Should you have any problems please run the MGA diagnostic test and follow the below intstructions.

     

     

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

    Step 2 is tell us about the COA. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.


    Thank you,

     

     

    Stephen Holm, MS

    Wednesday, October 3, 2007 12:55 AM

All replies

  • Hello,

     

    Please visit http://www.microsoft.com/genuine.  Should you have any problems please run the MGA diagnostic test and follow the below intstructions.

     

     

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

    Step 2 is tell us about the COA. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.


    Thank you,

     

     

    Stephen Holm, MS

    Wednesday, October 3, 2007 12:55 AM
  •  Stephen MS wrote:

    Hello,

     

    Please visit http://www.microsoft.com/genuine.  Should you have any problems please run the MGA diagnostic test and follow the below intstructions.

     

     

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

    Step 2 is tell us about the COA. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.


    Thank you,

     

     

    Stephen Holm, MS

    Wednesday, October 3, 2007 1:53 AM
  • Geidson,

     

    Please run the MGA test as I recommended to another customer in this thread and post your results in a NEW thread.  Thank you.

     

    Stephen HOlm, MS

    Wednesday, October 3, 2007 5:46 PM