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Error message 0x80070103 when I install Ethernet upgrade update RRS feed

  • Question

  • Diagnostic Report (1.7.0069.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-J8BM6-MXPH6-3R2BW
    Windows Product Key Hash: YMRVitCEjlJfwDQfjDvm97FbWA4=
    Windows Product ID: 76477-OEM-2111907-00103
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {EA2C3B54-4E92-44A1-B372-911D3D34EE6A}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2920-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-171-1_E2AD56EA-337-8009_E2AD56EA-338-2f0d_16E0B333-89-80004005_B4D0AA8B-888-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{EA2C3B54-4E92-44A1-B372-911D3D34EE6A}</UGUID><Version>1.7.0069.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3R2BW</PKey><PID>76477-OEM-2111907-00103</PID><PIDType>2</PIDType><SID>S-1-5-21-780546461-3025222785-381178133</SID><SYSTEM><Manufacturer>Gateway                         </Manufacturer><Model>MX6440                          </Model></SYSTEM><BIOS><Manufacturer>Gateway</Manufacturer><Version>68.04</Version><SMBIOSVersion major="2" minor="31"/><Date>20060124000000.000000+000</Date><SLPBIOS>Gateway,Gateway,Gateway,Gateway</SLPBIOS></BIOS><HWID>0FC93307018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Gateway</name><model>MX6440</model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>B80518D92C8868</Val><Hash>RrTd7L0TDoahYijsWqNOc0BJzvc=</Hash><Pid>70141-052-6631757-56823</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Sunday, March 23, 2008 1:57 AM

Answers

  • Theran

     

    Error codes usually means that the software is not compatible with your computer or is conflicting with another program.. At lease that is what I determined. Cause when I deleted the program in question everything was fine.
    Try the System Restore or roll back the driver which takes you back to a time when your computer was working good. Go To:
    start
    programs
    accessories
    systems tools
    system restore
    This process is completely reversable. And does not remove your personal files. Just go back one checkpoint at a time until your puter is working good again.

    Next I would recommend you to search on the manufacturer's web page for the correct drivers.

     

     

    Take care

     

    STephen Holm

    WGA Forum Volunteer

    Monday, March 31, 2008 11:13 PM