locked
Issue installing CRM 4.0 SSRS Connector RRS feed

  • Question

  • Hi there,

     

    We have a problem when we come to install CRM SSRS connector. We are getting the following error:

     

    Unable to validate SQL Server Reporting Services Report Server installation. Please check that it is correctly installed on the local machine.

     

    Below is the error log:

     

    13:08:39|   Info| === Setup bootstrap logging started 27/05/2011 13:08:39 ===

    13:08:39|   Info| Bootstrap version: 4.0.7333.3.

    13:08:39|   Info| User: crmuser.

    13:08:39|   Info| === Setup bootstrap logging ended 27/05/2011 13:08:39 ===

    13:08:41|   Info| === Setup bootstrap logging started 27/05/2011 13:08:41 ===

    13:08:41|   Info| Bootstrap version: 4.0.7333.3.

    13:08:41|   Info| User: crmuser.

    13:08:41|   Info| .NET version found is 3.0.30729.4926

    13:08:41|   Info| IsDotNetInstalled=1

    13:08:41|   Info| IsDrWatsonInstalled=0

    13:08:41|   Info| Installer path for Microsoft Application Error Reporting set to C:\CRM\Server\amd64\SrsDataConnector\DW\watson.msi

    13:08:41|   Info| Installer path for Microsoft Visual C++ Runtime set to C:\CRM\Redist\amd64\VcRedist\vcredist_x64.exe

    13:08:43|   Info| .NET version found is 3.0.30729.4926

    13:08:43|   Info| IsDotNetInstalled=1

    13:08:43|   Info| IsDrWatsonInstalled=0

    13:08:43|   Info| Installer path for Microsoft Application Error Reporting set to C:\CRM\Server\amd64\SrsDataConnector\DW\watson.msi

    13:08:43|   Info| Installer path for Microsoft Visual C++ Runtime set to C:\CRM\Redist\amd64\VcRedist\vcredist_x64.exe

    13:08:44|   Info| Installing Microsoft Application Error Reporting

    13:08:44|   Info| Log file: C:\Users\crmuser\AppData\Roaming\Microsoft\MSCRM\Logs\watson.log

    13:08:44|   Info| Installation of Microsoft Application Error Reporting has completed. Exit code: 0. Result: Version installed: 11.0.5510

    13:08:44|   Info| Installing Microsoft Visual C++ Runtime

    13:08:47|   Info| Installation of Microsoft Visual C++ Runtime has completed. Exit code: 0. Result: Version installed: 8.0

    13:08:49|   Info| === Setup bootstrap logging ended 27/05/2011 13:08:49 ===

    13:08:49|   Info| === Managed setup logging started: 27/05/2011 13:08:49 ===

    13:08:49|Verbose| Method entry: Microsoft.Crm.Setup.SrsDataConnector.SrsDataConnectorSetup.Initialize

    13:08:49|Verbose| Method entry: Microsoft.Crm.Setup.Common.SetupBase.Initialize

    13:08:49|Verbose| Method exit: Microsoft.Crm.Setup.Common.SetupBase.Initialize

    13:08:49|Verbose| Method exit: Microsoft.Crm.Setup.SrsDataConnector.SrsDataConnectorSetup.Initialize

    13:08:49|Verbose| Method entry: Microsoft.Crm.Setup.SrsDataConnector.SrsDataConnectorSetup.Run

    13:08:49|Verbose| Method entry: Microsoft.Crm.Setup.Common.SetupBase.Run

    13:08:49|Verbose| Method exit: Microsoft.Crm.Setup.Common.SetupBase.Run

    13:08:49|Verbose| Installing version component: C:\CRM\Server\amd64\SrsDataConnector\PFiles\MSCRM\Setup\crmversrsdataconnector.dll

    13:08:49|Verbose| Installing version: 4.0.7333.3

    13:08:49|Verbose| Installing lcid: 1033

    13:08:50|   Info| Window Left: 348

    13:08:50|   Info| Window Top: 167

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWTool.Constructor

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWToolResults.Constructor

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.GroupCollection.Constructor()

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.GroupCollection.Constructor()

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.GroupCollection.Constructor()

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.GroupCollection.Constructor()

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWToolResults.Constructor

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNG.Constructor

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.GathererCollection.Constructor()

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.GathererCollection.Constructor()

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.GroupCollection.Constructor()

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.GroupCollection.Constructor()

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNG.Constructor

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWToolCallbacks.Constructor

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWToolCallbacks.Clear

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWToolCallbacks.Clear

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWToolCallbacks.Constructor

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWTool.Constructor

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWTool.PropagateContext

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWTool.PropagateContext

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWTool.PropagateContext

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWTool.PropagateContext

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWToolResults.Clear

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWToolResults.Clear

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWToolResults.Clear

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWToolResults.Clear

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWTool.RunAll(False)

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWToolResults.Clear

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWToolResults.Clear

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWTool.Run(False, (null))

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWTool.PropagateContext

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWTool.PropagateContext

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.GroupCollection.Constructor()

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.GroupCollection.Constructor()

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.GathererCollection.Constructor()

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.GathererCollection.Constructor()

    13:08:55|Verbose| Built gatherer and sniffer collections.

    13:08:55|Verbose| Cleanup completed.

    13:08:55|Verbose| Calling sniffer collect.

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| After context key substitutions RunModes

    13:08:55|Verbose| After env var substitutions RunModes

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| After context key substitutions Setup

    13:08:55|Verbose| After env var substitutions Setup

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| Calling sniffer collect.

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| After context key substitutions RunModes

    13:08:55|Verbose| After env var substitutions RunModes

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| After context key substitutions Setup

    13:08:55|Verbose| After env var substitutions Setup

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| Collection ran.

    13:08:55|Verbose| Collection completed.

    13:08:55|Verbose| Gatherers ran.

    13:08:55|Verbose| Gathering completed.

    13:08:55|Verbose| Calling sniffer process.

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| After context key substitutions RunModes

    13:08:55|Verbose| After env var substitutions RunModes

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| After context key substitutions Setup

    13:08:55|Verbose| After env var substitutions Setup

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| Calling sniffer process.

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| After context key substitutions RunModes

    13:08:55|Verbose| After env var substitutions RunModes

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| After context key substitutions Setup

    13:08:55|Verbose| After env var substitutions Setup

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| Processing ran.

    13:08:55|Verbose| Processing completed.

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| After context key substitutions RunModes

    13:08:55|Verbose| After env var substitutions RunModes

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| After context key substitutions Setup

    13:08:55|Verbose| After env var substitutions Setup

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWTool.RunSnifferValidate Microsoft SQL Server™

    13:08:55|Verbose| Calling BaseGroup.Validate

    13:08:55|   Info| Check SqlInstanceNameValidator: Success

    13:08:55|   Info| Check CrmSqlDomainValidator: Success

    13:08:55|   Info| Check SqlServerValidator: Success

    13:08:55|Verbose| BaseGroup.Validate completed

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWTool.RunSnifferValidate

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| After context key substitutions RunModes

    13:08:55|Verbose| After env var substitutions RunModes

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| After context key substitutions Setup

    13:08:55|Verbose| After env var substitutions Setup

    13:08:55|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.SNGBuilder.ProcessSubstitutions

    13:08:55|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWTool.RunSnifferValidate Environment Checks

    13:08:55|Verbose| Calling BaseGroup.Validate

    13:08:55|  Error| Check ReportServerValidator : Failure: Unable to validate SQL Server Reporting Services Report Server installation. Please check that it is correctly installed on the local machine.

    13:08:55|   Info| Check ConfigDatabaseExistsValidator: Success

    13:08:57|Verbose| Retrieving config database version Provider=SQLOLEDB;Data Source=chevrolet\rolex;Initial Catalog=MSCRM_CONFIG;Integrated Security=SSPI ...

    13:08:57|   Info| Config database version: 4.0.7333.3.

    13:08:57|   Info| Check ConfigDatabaseVersionValidator: Success

    13:08:58|   Info| Check PrivReportingGroupActiveDirectoryRightsValidator: Success

    13:08:58|Verbose| BaseGroup.Validate completed

    13:08:58|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWTool.RunSnifferValidate

    13:08:58|Verbose| Validation ran.

    13:08:58|Verbose| Validation completed.

    13:08:58|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWTool.Run

    13:08:58|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWTool.RunAll

    13:08:58|Verbose| Method entry: Microsoft.Crm.Tools.EDW.Framework.EDWToolCallbacks.Clear

    13:08:58|Verbose| Method exit: Microsoft.Crm.Tools.EDW.Framework.EDWToolCallbacks.Clear

    13:10:22|   Info| Do you really want to cancel out of Setup?, Question, YesNo, Option2

    13:10:23|   Info| InputResult: Yes

    13:10:23|   Info| Microsoft Dynamics CRM Connector for SSRS Setup Completed.

    13:10:23|   Info| The installation of Microsoft Dynamics CRM Connector for SSRS Setup has been successfully completed.

    Can someone help me out please?  Reporting services are started and can be accessed from server.
    Thanks
    Xmejni

    Friday, May 27, 2011 11:12 AM

All replies