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Office XP not validated RRS feed

  • Question

  •  

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-WWXG9-PG2RQ-9X6YD
    Windows Product Key Hash: +3d/jFtVOBt7J82e2cxae+0aX10=
    Windows Product ID: 76487-OEM-2258623-45185
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {6CD56113-55E6-4DC8-9446-A1EFB3813923}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-282-8007007e_025D1FF3-170-8007007e_025D1FF3-171-1_025D1FF3-179-2
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office XP Small Business - 101 Not Activated
    Microsoft Office PowerPoint 2003 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-282-8007007e_025D1FF3-170-8007007e_025D1FF3-171-1_025D1FF3-179-2_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6CD56113-55E6-4DC8-9446-A1EFB3813923}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9X6YD</PKey><PID>76487-OEM-2258623-45185</PID><PIDType>3</PIDType><SID>S-1-5-21-1482476501-706699826-682003330</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1009.003</Version><SMBIOSVersion major="2" minor="3"/><Date>20050905000000.000000+000</Date></BIOS><HWID>35B130D701848773</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91130409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Small Business</Name><Ver>10</Ver><Val>23155C66FB99F42</Val><Hash>W6j0eWGztrnx2Qbae2KrQ+B2rMw=</Hash><Pid>54188-OEM-1793726-17953</Pid><PidType>4</PidType></Product><Product GUID="{90180409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office PowerPoint 2003</Name><Ver>11</Ver><Val>407CAEE9E6BB5F3</Val><Hash>lD+I3tpBqdkReOUVWbfce+lo22s=</Hash><Pid>70180-761-5878644-55481</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="10" Result="101"/><App Id="19" Version="10" Result="101"/><App Id="1A" Version="10" Result="101"/><App Id="1B" Version="10" Result="101"/><App Id="18" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    Friday, April 18, 2008 3:51 AM

Answers

All replies

  • How to troubleshoot problems that you may experience when you try to activate an Office product:
    http://support.microsoft.com/kb/903275/en-us

     

    See:

    Method 2: If the Opa11.dat file or the Data.dat file is corrupted


     

    Friday, April 18, 2008 1:06 PM
  • Hi,

     

    It looks like the issue is with your install of Office XP Small Business edition.  Use the KB article that Carey suggested:  http://support.microsoft.com/kb/903275/en-us and that should solve the problem.

     

    Please let us know!

     

    Thanks,
    Michelle

     

    Sunday, April 20, 2008 10:25 PM
  • It did solve my validation issue so I could download Outlook holidays.  Now that I have downloaded (office2003-KB924423-FullFile-ENU.exe) and try to install it I get the error msg = the expected version of the product was not found on your system.  How do I fix this?

    Friday, April 25, 2008 1:11 AM
  • Hi Kaige1,

     

    I'm afraid that is something I am not sure of.  My area of expertise is wtih genuine validation and product activation.  I'm not sure why you're running into this install issue.

     

    I'll bet someone here can help: http://www.microsoft.com/office/community/en-us/default.mspx?d=1 

     

    Thanks,
    Michelle

     

    Friday, April 25, 2008 9:17 PM