Are you referring to the online free OneCare Safety Scanner? if so -
Safety Center Community
http://boards.msn.com/safetyboards/board.aspx?BoardID=225
Are you referring to Microsoft Security Essentials? If so -
http://social.answers.microsoft.com/Forums/en-US/category/mse
Are you referring to Windows Live OneCare installed on your PC as a subscriber? If so -
contact support:
How to reach support (FAQ) -
http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
-steve
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~