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MSCRM 2011:Error during Rollup Upgrade RRS feed

  • Question

  • Hi..

    I have MSCRM 2011 installed with rollup 5 and I recently updated it Rollup 8. But, when I am trying to update ms crm 2011 reporting extension then I am getting following error

    Action Microsoft.Crm.UpdateWrapper.MspInstallAction failed.Fatal error during installation.

    Log has::

    InstallerException: 1603
    14:01:48|  Error| System.Exception: Action Microsoft.Crm.UpdateWrapper.MspInstallAction failed. ---> Microsoft.WindowsInstaller.InstallerException: Fatal error during installation.
       at Microsoft.WindowsInstaller.Installer.ApplyPatch(String patchPackage, String installPackage, InstallType installType, String commandLine)
       at Microsoft.Crm.UpdateWrapper.MspInstallAction.Do(IDictionary parameters)
       at Microsoft.Crm.Setup.Common.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
       --- End of inner exception stack trace ---, Error, RetryCancel, Option1
    Action Microsoft.Crm.UpdateWrapper.MspInstallAction failed Microsoft.WindowsInstaller.InstallerException

    Any idea why is it happening and how to resolve this??

    Friday, September 14, 2012 12:27 PM

All replies

  • Averil,

    RU6 is needed..

    Backup this key, then delete key and reboot and rerun update:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager      "PendingFileRenameOperations"


    gruss Daniel Ovadia MBSS - Microsoft Dynamics CRM MCNPS

    Friday, September 14, 2012 12:39 PM
  • Daniel..

    I am getting this error while installing RU 6 only before 8.

    U mean delete this key PendingFileRenameOperations before starting the RU6 installation.

    Friday, September 14, 2012 12:41 PM
  • in this case yes, i did not understand that u install RU6 because u wrote 8...


    gruss Daniel Ovadia MBSS - Microsoft Dynamics CRM MCNPS

    Friday, September 14, 2012 12:43 PM
  • Hi..I tried this but didnt help. Again getting the same error.
    Friday, September 14, 2012 1:09 PM
  • Niether can i install roll up6 nor I can uninstall reporting extension. Has anybody have solution for it?

    Thursday, October 4, 2012 8:36 AM
  • when u just repair the installation, is the error also occuring?

    gruss Daniel Ovadia MBSS - Microsoft Dynamics CRM MCNPS

    Thursday, October 4, 2012 2:28 PM