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WHS Connect software and Windows 7 - not connecting consistantly RRS feed

  • Question

  • Every time my machine hibernates and I resume.. my WHS connector is grey... sometimes it connects right away but more often than not it does not. if I re-install the connector it will work again. I have loaded the WOL application to be able to wake my workstation from the WHS. When I wake up the machine remotely the connector app never re-connects. I have to use the Remote Desktop feature of the WOL application to connect to the workstation because WHS does not recognize the connection as being up so I cannot connect through the WHS web interface...

    My homeserver is a brand new Acer Easystore h340 fully patched with WOL and WHIIST installed. I have two workstations attached. one is a Generic workstation built at a local store and the problem workstation is a Dell. Both machines are running Windows 7 RC build 7100.

    Monday, August 10, 2009 4:35 PM

Answers

  • Rather than changing my NIC driver... I upgraded my connector by downloading and upgrading to Power Pack 3. This seems to have done the trick. The connector works fine coming out of sleep along with the benefits of supporting windows 7 features... The one thing I noticed was the Console was slow to open up for about 1 hour afterwards while the Windows Indexing service spent about that long to index everything on the server. Once that was done the performance was fine...
    • Marked as answer by B Clark Wednesday, August 12, 2009 1:52 PM
    Wednesday, August 12, 2009 1:51 PM

All replies

  • It turns out that I was using an older version of the connector... I used the homeserver toolkit to discover this... The connector was the original version that came with my homeserver from the CD... once the homeserver is updated the connector should also be updated... I hope this helps someone else...
    • Marked as answer by B Clark Tuesday, August 11, 2009 1:29 AM
    • Unmarked as answer by B Clark Tuesday, August 11, 2009 2:01 PM
    Tuesday, August 11, 2009 1:29 AM
  • I spoke too soon... When re-instaling the connector all seems fine... When i woke my computer up this morning the connector was greyed out again... I ran the connector toolkit and it gave me the same error with the following advice from Microsoft..

    The version of the Connector software does not match the version of Windows Home Server. Make sure you are installing the correct version of the Connector software.

    On your home computer, delete the %ProgramFiles%\Windows Home Server folder if it exists.

    Then install the Connector software from the Software shared folder on your home server, rather than from the CD. (Perhaps you have an old CD.) Connect to \\YourServerName\Software\ Home Server Connector Software, and then run Setup.exe.

    I ran the software as suggested and ran the connector toolkit again.. it still tells me that I have the wrong version... is this a bug with Windows 7? or should I try the beta of power pack 3...?
    Tuesday, August 11, 2009 2:05 PM
  • The version mismatch is a false error. You can ignore it.

    The problem with your server not being detected is likely to be related somehow to your network configuration. How is name resolution working in general? When the icon in the system tray is grey, can you ping your server by name? By IP address.

    I'm not on the WHS team, I just post a lot. :)
    Tuesday, August 11, 2009 3:10 PM
    Moderator
  • Yes I can ping my homeserver by name... although I am sure it is resolving by netbios not DNS... all of my workstations are using DNS from my ISP and they are certainly not aware of my homeserver..

    The homeserver and my workstation are on the same switch plugged into the back of my Linksys router... my other workstations are attached to a gigabit 8 port switch that is daisy chained off the main router...

    I have heard that maybe this is a NIC driver issue... I will attempt to download the manufacturers drivers and load them when I get home and see if that fixes the problem.

    I am currently using a stock install of the windows 7 drivers that came with the OS... They seem to work for everything else...
    Tuesday, August 11, 2009 3:28 PM
  • Rather than changing my NIC driver... I upgraded my connector by downloading and upgrading to Power Pack 3. This seems to have done the trick. The connector works fine coming out of sleep along with the benefits of supporting windows 7 features... The one thing I noticed was the Console was slow to open up for about 1 hour afterwards while the Windows Indexing service spent about that long to index everything on the server. Once that was done the performance was fine...
    • Marked as answer by B Clark Wednesday, August 12, 2009 1:52 PM
    Wednesday, August 12, 2009 1:51 PM