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Supposed presence of Norton LIve update causing install to error out.

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I incurr erro when instaliing Live One Care stating that I must uninstall "Norton LIve UPdate. I have done that and even have run a NOrton Utilitty that is supposed to uninstall all traces of Norton programs. Norton LIve UPdate does not appear ojn my control panel" list of installed program.

What should I do?

'

Wednesday, December 12, 2007 6:20 PM

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Bob, is this the utility you ran?

ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

If you still can't get OneCare to install, then I recommend that you reach out to support for help -

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
-steve
- Marked as answer by Stephen BootsMVP, Moderator Friday, December 26, 2008 10:05 PM
Wednesday, December 12, 2007 6:25 PM

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Bob, is this the utility you ran?

ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

If you still can't get OneCare to install, then I recommend that you reach out to support for help -

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
-steve
- Marked as answer by Stephen BootsMVP, Moderator Friday, December 26, 2008 10:05 PM
Wednesday, December 12, 2007 6:25 PM

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I do not remember the name of the utility I ran. Shoild I run the one you listyed?

Wednesday, December 12, 2007 6:30 PM
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It certainly shouldn't hurt. It is from Symantec/Norton.

-steve

Wednesday, December 12, 2007 6:33 PM

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