I have an Acer Aspire that came with Windows Vista and I received the upgrade in the mail many months ago the program worked fine until yesterday when I had a windows upgrade and when it restarted it said my Windows was not a genuine copy. Also
I dont know if this is related but none of my devices work anymore so I have no sound or anything on my computer is there a way I can enable these if they were disabled? This is my diagnostic for the Windows 7 problem.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-YWVYW-9G4GJ-KXXXR
Windows Product Key Hash: Gonp+QvH5PcK0PKWYMouRpWn6Hs=
Windows Product ID: 00359-OEM-8882475-21289
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {BF4BA12F-7CE3-4A64-8D79-1B13E33C6363}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BF4BA12F-7CE3-4A64-8D79-1B13E33C6363}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KXXXR</PKey><PID>00359-OEM-8882475-21289</PID><PIDType>3</PIDType><SID>S-1-5-21-1245031261-1863506958-4265956496</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire
5810T</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>V1.15</Version><SMBIOSVersion major="2" minor="6"/><Date>20090527000000.000000+000</Date></BIOS><HWID>99620A00010000F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification><File
Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Home and Student 2007</Name><Ver>12</Ver><Val>69A71F5EE386B28</Val><Hash>Zj/NgeubNuIaGKjit2aGSXqpm88=</Hash><Pid>81602-404-4122183-68110</Pid><PidType>10</PidType></Product></Products><Applications><App
Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The service has not been started.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:16:2010 15:41
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
N/A, hr = 0x8007000d
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC ACER
ACER
FACP ACRSYS
ACRPRDCT
HPET ACER
ACER
BOOT ACER
ACER
MCFG ACER
ACER
DMAR
ASF! ACER
ACER
SLIC ACRSYS
ACRPRDCT
SSDT ACER
ACER
SSDT ACER
ACER
SSDT ACER
ACER
SSDT ACER
ACER
