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Sound control missing from XP RRS feed

  • Question

  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-9TCCK-JPCBM-B2FQ8
    Windows Product Key Hash: B/IohRcCzV6LJrex8WpCdnxgTvg=
    Windows Product ID: 76487-OEM-2211906-00803
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.med
    ID: {E1E2D17B-29EF-403B-8E55-EA331F2C71AE}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional 2007 - 100 Genuine
    Microsoft Office Publisher 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E1E2D17B-29EF-403B-8E55-EA331F2C71AE}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.med</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B2FQ8</PKey><PID>76487-OEM-2211906-00803</PID><PIDType>2</PIDType><SID>S-1-5-21-3317209116-1478448260-242168576</SID><SYSTEM><Manufacturer>HP Pavilion 061</Manufacturer><Model>RF243AA-ABA m7640n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 3.07</Version><SMBIOSVersion major="2" minor="4"/><Date>20060802000000.000000+000</Date><SLPBIOS>HP PAVILION</SLPBIOS></BIOS><HWID>D9FD3EFF0184C076</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Hewlett-Packard Company</name><model>HP Pavilion</model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>30FC7B7BE18670A</Val><Hash>oU0e9LaeuVLFOs0PuYCklfunkHQ=</Hash><Pid>81605-901-0229251-65000</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0019-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Publisher 2007</Name><Ver>12</Ver><Val>529A89812391F0C</Val><Hash>ixrIylmabRTeh/L5S9QAWpyDI5E=</Hash><Pid>81613-902-7819111-62331</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1E0D3:Compaq Computer Corporation|1E0D3:Compaq Computer Corporation|1E0D3:Hewlett-Packard Company|1005F:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: HP PAVILION

    OEM Activation 2.0 Data-->
    N/A

     

    Tuesday, August 25, 2009 4:28 AM

Answers

  • Hello neonleon,

    Your question about the sound control missing in your Windows installation does not seem to be related to Windows and Office Genuine Advantage, which is the stated topic of this forum.

    According to the report you posted, the installations of XP Media Center, Office 2007 Pro and Publisher 2007 on your HP Pavilion computer are all Genuine Microsoft products with licenses consistent with consumer use. :-)

    XP Media Center installations of Windows from major manufacturers like yours from HP often have specialized hardware configurations requiring specific driver support.  IMO you best option would be to visit the support page specific to your model to start your search for a solution.

    Here is the link to the Sound and Microphone Troubleshooting List for your model:  http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=32800&lc=en&dlc=en&cc=us&product=3245032&lang=en
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, August 25, 2009 4:09 PM