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  • Question

  • Hello,

    For the past couple of days sometimes when I reboot my computer it says it needs to activate my windows.  It then does so and enters windows.  Once in a while it tells me that my windows is no longer genuine, other times it does not.  If I check with WGA it tells me my software is fine.  Any way to get this to stop wanting to activate 50% of the times I reboot?  I see on my diagnostic report that it says invalid license, most likely if I reboot and run the diagnosis again that will go away but I expect after a reboot or two it'll want to activate me again. Thanks.

    Diagnostic Report (1.9.0006.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0x80072efd
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-WX9B8-C3QQG-T8KC4
    Windows Product Key Hash: CvMh7SgrK5MiUkEuW72rthUv6CA=
    Windows Product ID: 89587-378-8969334-71547
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    ID: {08D0FF1F-7DAE-4C83-9011-53C62F8EEEC3}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.080917-1612
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Visio Professional 2007 - 100 Genuine
    Microsoft Office Ultimate 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-365-80041010_025D1FF3-230-80041010_025D1FF3-231-1_025D1FF3-518-80040154_025D1FF3-238-80040154_025D1FF3-239-2_025D1FF3-245-80070002_025D1FF3-259-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{08D0FF1F-7DAE-4C83-9011-53C62F8EEEC3}</UGUID><Version>1.9.0006.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-T8KC4</PKey><PID>89587-378-8969334-71547</PID><PIDType>5</PIDType><SID>S-1-5-21-2981699918-739232402-3307471183</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS M1330                       </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A15</Version><SMBIOSVersion major="2" minor="4"/><Date>20081226000000.000000+000</Date></BIOS><HWID>35323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>7093F2B7191F6BC</Val><Hash>SsNFjfMCxVGkr+XKS2CUGLCB15M=</Hash><Pid>89405-862-9254555-63887</Pid><PidType>8</PidType></Product><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>83FA4E3FAC3AEBC</Val><Hash>BfNey0sT9PQ0+FIysj2Qso+PJUs=</Hash><Pid>81608-862-1278296-65711</Pid><PidType>8</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, Ultimate edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 30fab9cc-8614-4339-989f-7ce61fb7a5c4
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89587-00142-378-896933-00-1033-6000.0000-2752008
    Installation ID: 010141864580480962979500079590448455295106906723718040
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: T8KC4
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: QgAAAAIABgABAAIAAgABAAAABAABAAEA6GGcuupyL3189BJ56Lhg0QzyRoOM+HjtOlaN7/L08Dyt4OCrKtKsVkbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          M08    
      FACP            DELL          M08    
      HPET            DELL          M08    
      BOOT            DELL          M08    
      MCFG            DELL          M08    
      SLIC            DELL          M08    
      SSDT            PmRef        CpuPm


    Thursday, February 5, 2009 3:45 AM

Answers

  • Darin,

    Thanks for the response.  Actually, because I am incredibly impatient, I followed the directions you had given to someone else and seem to be in good shape now.  I am using a laptop but no docking station and haven't made any hardware changes at all. I'll paste the steps I followed below, I'm sure they look familiar since you posted them originally.  Thanks again for your help, I'll post again if the problem returns but all seems well for now.

    Pete



    1) Open Internet Browser

    2) Type: %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select 'Run as Administrator'

    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type: net start slsvc

    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    11) Reboot Twice

    12) You may be required to Re-Activate. Use the Activate by Phone method
     
    • Marked as answer by Darin Smith MS Thursday, February 5, 2009 8:58 PM
    Thursday, February 5, 2009 8:46 PM

All replies

  • Hello petadamick,

      Is your computer a Laptop and do you use a Docking station?

      The reason I ask, is I have worked with users that when the user docked or undocked their laptop, Vista would ask to be reactivated. 

      This happens because Vista checks all the hardware on the computer and if a significant amount of hardware has Changed (or Added, in this case) Vista see the computer as possibly a 'New Computer' and requests to be re-activated to be sure.  Depending on how much hardware (usually extra hard drives) the docking station has, docking may trigger a Reactivation event.

      If this is the issue that you are experiencing, the next time Vista asks to be reactivated, dock the laptop and use the Activate by Phone method. This should resolve the issue.


     
      If you issue is not related to Docking/Undocking a laptop, then the issue may be a problem in Vista's Licensing store.


      The first thing to try is to simply re-enter your Product Key into Vista.  To do this:

    1) Click 'the Start' button
    2) Right-click 'Computer'
    3) Select 'Properties'
    4) Click 'Change Product Key'
    5) Enter the same Product key as is already being used in Vista (i.e. the key from the Vista Retail box)

    Hopfuly this will reset the Licensing store.

    ---------------------------------
     
    If the above didn't work, try the below steps.

    (If you access to the start button)

    1) Click the Start button

    2) Type: cmd in the Start Search field

    3) At the top the Start window, you will see cmd.exe

    4) Right Click cmd.exe and select Run as Administrator

    5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms

    6) Hit the Enter key

    7) Reboot 2 times



    (If you Do Not access to the start button)

    1) Click the option Access computer with reduced functionality

    2) A Browser will open, type: %windir%\system32 into the address field

    3) Find the file cmd.exe

    4) Right Click on the cmd.exe and select Run as Administrator

    5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms

    6) Hit the Enter key

    7) Reboot 2 times





    Please tell me which (if any) set of steps resolved the issue.

    Thank you,
    Darin MS


    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    Thursday, February 5, 2009 6:49 PM
  • Darin,

    Thanks for the response.  Actually, because I am incredibly impatient, I followed the directions you had given to someone else and seem to be in good shape now.  I am using a laptop but no docking station and haven't made any hardware changes at all. I'll paste the steps I followed below, I'm sure they look familiar since you posted them originally.  Thanks again for your help, I'll post again if the problem returns but all seems well for now.

    Pete



    1) Open Internet Browser

    2) Type: %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select 'Run as Administrator'

    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type: net start slsvc

    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    11) Reboot Twice

    12) You may be required to Re-Activate. Use the Activate by Phone method
     
    • Marked as answer by Darin Smith MS Thursday, February 5, 2009 8:58 PM
    Thursday, February 5, 2009 8:46 PM
  •  Good to hear you resolved the issue.

      And thank you very much for taking the time to come back and telling me what fixed the issue! Aside from possibly helping anyone that see this post, it also helps me compile a list of confirmed fixes.


    Thanks again,
    Darin MS
    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    Thursday, February 5, 2009 8:55 PM