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After 15 years my hotmail locks me out! Help!

    Question

  • After 15 years my hotmail locks me out 

    I've tried all the steps...did all the verification procedures.  I was sent an email stating "Unfortunately, our automated system has determined that the information you provided was not sufficient for us to validate your account ownership."

    They ask questions like "what was the last email address you sent to?"  (I don't send email from my hotmail.  I mainly use the SkyDrive for OneNote replication.) ...and list old passwords (I haven't changed my password in a while.)...folders I created (never did.)

    Obviously someone hacked my account.  I have pictures and tons of stuff in my SkyDrive...all gone.

    Is there anyone I can call?


    Friday, August 2, 2013 6:54 PM