activating onecare with new Qwest DSL package RRS feed

  • Question

  • I have the qwest quick connect loaded but when i click on Onecare it says application failed to initialize. Do i need to reinstall the quick connect software? I'm on the net, but my security icon says I'm at risk, and the windows security says the firewall and updates are ON but the virus protection is OFF.

    Any suggestions

    Thursday, April 24, 2008 4:56 AM


  • You may want to contact Qwest for support. http://go.qwest.com/1068

    If OneCare wasn't installed properly, it may require an uninstall and reinstall. I can't speak for the QuickConnect software, but it appears, from the description on the Qwest page, that it is simply a unified installer for multiple programs.

    Are you running XPSP2 or Vista?


    Thursday, April 24, 2008 12:24 PM