KSP Server Test Failed RRS feed

  • Question

  • Hello,

    Phil here... just downloaded Microsoft Office Excel 2007 and AdCenter Add-in for Excel 2.0 (beta) a couple of days ago. The Cloud Server Test keeps failing. I tried the following to rectify the problem:

    1. Followed the troubleshooting instructions - the Cloud server is correct: https://kspv2.microsoft.com/ServiceContainer
    2. Entered my AdCenter user name and password (I even double checked to make sure they were correct)
    3. Tried a new user name
    4. Thought maybe my firewall was blocking the software. Checked my McAfee anti-virus--Excell 2007 has full access
    5. Removed then re-installed AdCenter Add-in again

    Nothing seems to work. The KSP Server still sends "Test Failed."

    Wednesday, April 9, 2008 6:48 AM