Restore RRS feed

  • Question

  • I just had to replace my laptop after it failed. I purchased a virtually identical laptop with Windows XP OS, same as my old laptop. I have installed all Windows updates and Windows Live OneCare. I have a current backup on an external hard drive. WLOC recognizes the hard drive, when I "Select the backup location"; When I "Select the backup you want to use to restore our files", the backup I want to use is listed. However, when I select this backup and click "next", I receive an error message, "! Restore cannot continue."


    How can I restore mu files to a new PC?


    Thanks for your guidance.

    Sunday, January 6, 2008 10:46 PM


  • First, make sure you are using a custom restore or restore from another computer, which I suspect that you are.

    Some people have reported that the solution to this is to actually perform a small backup to the same external drive as you old backups. Select financial files, for example, or another file type that you don't have many of. It will create a backup folder on the external drive for the new PC and not touch the old backups.

    Now, perform the restore function and select the old PC backup.


    Tuesday, January 8, 2008 1:38 AM