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"This Copy of Windows is not genuine" - Just wanna know why coz it was bundled with my LenY570 RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x8007041d
    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
    Windows Product ID: 00359-OEM-8992687-00249
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2620561719-129511823-2627049650</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20091                           </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>47CN32WW(V2.10)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120104000000.000000+000</Date></BIOS><HWID>63573807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007041D' to display the error text.
    Error: 0x8007041D

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:8:2012 02:12
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x8007041d
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAIAAQABAAIAAQABAAAAAwABAAEAln3oQQyy2QvE5XZM9Bd81wfQLvW+Ic4PvNMucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            INSYDE        HR CRB  
      FACP            LENOVO        CB-01   
      HPET            LENOVO        CB-01   
      BOOT            INSYDE        HR CRB  
      MCFG            LENOVO        CB-01   
      WDAT            INSYDE        HR CRB  
      SLIC            LENOVO        CB-01   
      ASF!            INSYDE        HR CRB  
      SSDT            INSYDE        HR CRB  
      ASPT            INSYDE        HR CRB  
      SSDT            INSYDE        HR CRB  
      SSDT            INSYDE        HR CRB  
      SSDT            INSYDE        HR CRB  

    Friday, June 8, 2012 8:07 AM

Answers

  • No further reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS

    Monday, June 18, 2012 4:39 PM

All replies

  • "Jay Sabz" wrote in message news:08e8864c-7ddc-4656-bb1f-19271bea3af6...
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x8007041d
    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
    Windows Product ID: 00359-OEM-8992687-00249
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Other data-->
    SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20091                           </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>47CN32WW(V2.10)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120104000000.000000+000</Date></BIOS

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007041D' to display the error text.
    Error: 0x8007041D

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:8:2012 02:12
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x8007041d
    Have you been using any form of Registry cleaner or optimiser?
     
    The easiest way to fix this problem is probably to uninstall and reinstall the WAT Update KB971033
     
    Please try first uninstalling the WAT Update KB971033 from Installed Updates, and then reinstalling it using the download from http://support.microsoft.com/kb/971033 - you'll need the 64-bit version
     
    once done, reboot twice, and validate at www.microsoft.com/genuine/validate
     
    The post back with the validation results and a new MGADiag report.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, June 8, 2012 9:00 AM
    Moderator
  • Have you been using any form of Registry cleaner or optimiser?
     
    The easiest way to fix this problem is probably to uninstall and reinstall the WAT Update KB971033
     
    Please try first uninstalling the WAT Update KB971033 from Installed Updates, and then reinstalling it using the download from http://support.microsoft.com/kb/971033 - you'll need the 64-bit version
     
    once done, reboot twice, and validate at www.microsoft.com/genuine/validate
     
    The post back with the validation results and a new MGADiag report.
    Uhh, thanks for the reply. I tried the steps above and I think the problem somehow escalated. First of all, the removal of KB971033 did not complete for some unknown reason. In addition, it seems that the list of the installed updates is gone. Second, I could download the standalone KB971033 but it does not complete installation. Moreover, it says something like I can only install updates if my copy is genuine. What do I do now?
    Friday, June 8, 2012 10:30 AM
  • SOmething odd here :(

    Please run a full CHKDSK and SFC scan.... 
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key.
     
    You will be told that the drive is locked,
    and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

     
    The chkdsk will take a few hours depending on the size
    of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally
    (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found

    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
     
    Wait for the scan to finish - make a note of any error messages - and then reboot.
     Post an MGADiag report with details of any error messages encountered.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, June 8, 2012 10:43 AM
    Moderator
  • SOmething odd here :(

    Please run a full CHKDSK and SFC scan.... 
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key.
     
    You will be told that the drive is locked,
    and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

     
    The chkdsk will take a few hours depending on the size
    of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally
    (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found

    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
     
    Wait for the scan to finish - make a note of any error messages - and then reboot.
     Post an MGADiag report with details of any error messages encountered.     


    Well, it still doesn't show the list for the updates I've installed. Did all the steps and here are the results:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
    Windows Product ID: 00359-OEM-8992687-00249
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2620561719-129511823-2627049650</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20091                           </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>47CN32WW(V2.10)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120104000000.000000+000</Date></BIOS><HWID>63573807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800249-02-1033-7601.0000-0622012
    Installation ID: 008446043752115541846103511723834132506960460126576763
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FJQKD
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 6/8/2012 10:35:25 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:8:2012 02:12
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAIAAQABAAIAAQABAAAAAwABAAEAln3oQQyy2QvE5XZM9Bd81wfQLvW+Ic4PvNMucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            INSYDE        HR CRB  
      FACP            LENOVO        CB-01   
      HPET            LENOVO        CB-01   
      BOOT            INSYDE        HR CRB  
      MCFG            LENOVO        CB-01   
      WDAT            INSYDE        HR CRB  
      SLIC            LENOVO        CB-01   
      ASF!            INSYDE        HR CRB  
      SSDT            INSYDE        HR CRB  
      ASPT            INSYDE        HR CRB  
      SSDT            INSYDE        HR CRB  
      SSDT            INSYDE        HR CRB  
      SSDT            INSYDE        HR CRB 

    • Edited by Jay Sabz Friday, June 8, 2012 2:47 PM
    Friday, June 8, 2012 2:42 PM
  • SOmething obviously worked - you're now showing as genuine :)

    please check by attempting validation at www.microsoft.com/genuine/validate and post the results and a new MGADiag report.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, June 8, 2012 3:09 PM
    Moderator
  • SOmething obviously worked - you're now showing as genuine :)

    please check by attempting validation at www.microsoft.com/genuine/validate and post the results and a new MGADiag report.


    Thanks for the help so far. The resuts for activation still bothers me though. Here:

    For the MGA, here:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
    Windows Product ID: 00359-OEM-8992687-00249
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2620561719-129511823-2627049650</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20091                           </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>47CN32WW(V2.10)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120104000000.000000+000</Date></BIOS><HWID>63573807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800249-02-1033-7601.0000-0622012
    Installation ID: 008446043752115541846103511723834132506960460126576763
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FJQKD
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 6/9/2012 12:00:07 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:8:2012 02:12
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAIAAQABAAIAAQABAAAAAwABAAEAln3oQQyy2QvE5XZM9Bd81wfQLvW+Ic4PvNMucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            INSYDE        HR CRB  
      FACP            LENOVO        CB-01   
      HPET            LENOVO        CB-01   
      BOOT            INSYDE        HR CRB  
      MCFG            LENOVO        CB-01   
      WDAT            INSYDE        HR CRB  
      SLIC            LENOVO        CB-01   
      ASF!            INSYDE        HR CRB  
      SSDT            INSYDE        HR CRB  
      ASPT            INSYDE        HR CRB  
      SSDT            INSYDE        HR CRB  
      SSDT            INSYDE        HR CRB  
      SSDT            INSYDE        HR CRB  

    Friday, June 8, 2012 3:59 PM
  • I know I've seen that problem somewhere - were you using Firefox at the time? If so, try again with IE.

    (I'll have a search to see if I can find the hole in my memory<g>)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, June 8, 2012 4:21 PM
    Moderator
  • Ah - I remember - that usually means that you've downloaded the wrong version (e.g. 32-bit instead of 64bit).

    I wonder if your User Agent String is lying to the site?

    Go here http://www.useragentstring.com/ and seewhat your UAS is. copy and paste the contents of the string box in your response. (it should include 'WOW64' )

    Download the WAT update again and try to install it again. (you may have had a corrupted one last time)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, June 8, 2012 4:37 PM
    Moderator
  • Ah - I remember - that usually means that you've downloaded the wrong version (e.g. 32-bit instead of 64bit).

    I wonder if your User Agent String is lying to the site?

    Go here http://www.useragentstring.com/ and seewhat your UAS is. copy and paste the contents of the string box in your response. (it should include 'WOW64' )

    Download the WAT update again and try to install it again. (you may have had a corrupted one last time)


    Will the one on the homepage do?

    If so, here's from Fox:

    Firefox 13.0
    Mozilla MozillaProductSlice. Claims to be a Mozilla based user agent, which is only true for Gecko browsers like Firefox and Netscape. For all other user agents it means 'Mozilla-compatible'. In modern browsers, this is only used for historical reasons. It has no real meaning anymore
    5.0 Mozilla version
    Windows NT 6.1 Operating System:
    iconWindows 7
    WOW64 (Windows-On-Windows 64-bit) A 32-bit application is running on a 64-bit processor
    rv:13.0 CVS Branch Tag
    The version of Gecko being used in the browser
    Gecko Gecko engine inside
    20100101 Build Date:
    the date the browser was built
    Firefox Name :
    Firefox
    13.0 Firefox version



    This one's from IE:

    Internet Explorer 9.0
    Mozilla MozillaProductSlice. Claims to be a Mozilla based user agent, which is only true for Gecko browsers like Firefox and Netscape. For all other user agents it means 'Mozilla-compatible'. In modern browsers, this is only used for historical reasons. It has no real meaning anymore
    5.0 Mozilla version
    compatible Compatibility flag
    Indicates that this browser is compatible with a common set of features
    MSIE 9.0 Name :
    Internet Explorer version 9.0
    Windows NT 6.1 Operating System:
    iconWindows 7
    Win64 (Win32 for 64-Bit-Windows) API implemented on 64-bit platforms of the Windows architecture - currently AMD64 and IA64
    x64 64-bit windows version
    Trident Layout engine for the Microsoft Windows version of Internet Explorer.
    5.0 Trident version

    Tried installing KB971033 but it still says it's not applicable. By the way, I forgot to ask if system restore corrupts the updates. I have used system restore on this device twice already. The most recent was around 3 weeks ago.

    Friday, June 8, 2012 5:03 PM
  • That looks pretty much the same as mine

    All I really needed was the stuff from the box at the top - mine said

    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.30729)

    (running in IE 32 in Vista)

    Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Win64; x64; Trident/5.0; MAAU)

    (running IE 64 in Win7)

    :)

    System Restore will uninstall any updates installed between 'now' and the date restored to - but is should be a clean job, and as far as I know it does nothing to the Updates History, and will only remove affected updates from the Installed Updates listings.

    On that count, you may want to have a look at what updates are missing - install Belarc Advisor (www.belarc.com - it's free) and see what it has to say.

    I need to think about the KB971033 problem - it may simply be a case of needing to rename the SoftwareDistribution folder (but don't do anything yet!)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, June 8, 2012 5:55 PM
    Moderator
  • That looks pretty much the same as mine

    All I really needed was the stuff from the box at the top - mine said

    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.30729)

    (running in IE 32 in Vista)

    Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Win64; x64; Trident/5.0; MAAU)

    (running IE 64 in Win7)

    :)

    System Restore will uninstall any updates installed between 'now' and the date restored to - but is should be a clean job, and as far as I know it does nothing to the Updates History, and will only remove affected updates from the Installed Updates listings.

    On that count, you may want to have a look at what updates are missing - install Belarc Advisor (www.belarc.com - it's free) and see what it has to say.

    I need to think about the KB971033 problem - it may simply be a case of needing to rename the SoftwareDistribution folder (but don't do anything yet!)


    Ran BA and I got like 1.25/10 for Security benchmark. Currently changing some account settings.
    Saturday, June 9, 2012 4:32 AM
  • "Jay Sabz" wrote in message news:3d0379ae-a6b0-4ad3-b362-92214a731ee8...
    Ran BA and I got like 1.25/10 for Security benchmark. Currently changing some account settings.
     
     
    Ouch - was that because of the missing updates, or what (they are listed)
     
    Please post a new MGADiag report so we can check what has/hasn't changed
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, June 9, 2012 10:08 AM
    Moderator
  • "Jay Sabz" wrote in message news:3d0379ae-a6b0-4ad3-b362-92214a731ee8...
    Ran BA and I got like 1.25/10 for Security benchmark. Currently changing some account settings.
     
     
    Ouch - was that because of the missing updates, or what (they are listed)
     
    Please post a new MGADiag report so we can check what has/hasn't changed
     

    This is my current MGA rep:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x8007041d
    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
    Windows Product ID: 00359-OEM-8992687-00249
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2620561719-129511823-2627049650</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20091                           </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>47CN32WW(V2.10)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120104000000.000000+000</Date></BIOS><HWID>63573807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007041D' to display the error text.
    Error: 0x8007041D

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:8:2012 02:12
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAIAAQABAAIAAQABAAAAAwABAAEAln3oQQyy2QvE5XZM9Bd81wfQLvW+Ic4PvNMucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            INSYDE        HR CRB  
      FACP            LENOVO        CB-01   
      HPET            LENOVO        CB-01   
      BOOT            INSYDE        HR CRB  
      MCFG            LENOVO        CB-01   
      WDAT            INSYDE        HR CRB  
      SLIC            LENOVO        CB-01   
      ASF!            INSYDE        HR CRB  
      SSDT            INSYDE        HR CRB  
      ASPT            INSYDE        HR CRB  
      SSDT            INSYDE        HR CRB  
      SSDT            INSYDE        HR CRB  
      SSDT            INSYDE        HR CRB  

    Saturday, June 9, 2012 1:46 PM
  • "Jay Sabz" wrote in message news:d8854458-0e65-4681-9713-f1da9a6f5d7c...
    "Jay Sabz" wrote in message news:3d0379ae-a6b0-4ad3-b362-92214a731ee8...
    Ran BA and I got like 1.25/10 for Security benchmark. Currently changing some account settings.
     
     
    Ouch - was that because of the missing updates, or what (they are listed)
     
    Please post a new MGADiag report so we can check what has/hasn't changed
     

    This is my current MGA rep:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x8007041d
    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
    Windows Product ID: 00359-OEM-8992687-00249
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]



     
     
    Please open the Services console (services.msc) and set the list order by 'Startup type', by clicking on the header.
     
    List in your response the Disabled services
     
    Now click on the Status header - what services have no status(i.e.aren't running),  but have startup type either Automatic or Automatic(Delayed)? (they should be all in one group at the top of the list)
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, June 10, 2012 9:06 AM
    Moderator
  • "Jay Sabz" wrote in message news:d8854458-0e65-4681-9713-f1da9a6f5d7c...
    "Jay Sabz" wrote in message news:3d0379ae-a6b0-4ad3-b362-92214a731ee8...
    Ran BA and I got like 1.25/10 for Security benchmark. Currently changing some account settings.
     
     
    Ouch - was that because of the missing updates, or what (they are listed)
     
    Please post a new MGADiag report so we can check what has/hasn't changed
     

    This is my current MGA rep:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x8007041d
    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
    Windows Product ID: 00359-OEM-8992687-00249
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]



     
     
    Please open the Services console (services.msc) and set the list order by 'Startup type', by clicking on the header.
     
    List in your response the Disabled services
     
    Now click on the Status header - what services have no status(i.e.aren't running),  but have startup type either Automatic or Automatic(Delayed)? (they should be all in one group at the top of the list)
     
     
     

    From these services with automatic startup,

    there are only 3 with no status:

    Sunday, June 10, 2012 1:35 PM
  • I see that you have McAfee totally disabled at the moment?

    The other results look normal.

    What other AV's have ever been installed on this machine since the last reformat/reinstall?

    What was the original AV that was pre-installed (assuming there was one)?


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, June 10, 2012 1:50 PM
    Moderator
  • Well, the McAfee got preinstalled with it. I had it disabled primarily since its license has expired. Aside from this, it was unable to detect certain threats so I disabled it to prevent conflicts with NOD32.
    Sunday, June 10, 2012 2:31 PM
  • The problem with thaat is that just disabling it doesn't release all the thousands of hooks that it has into the system - and this can result in unpredictable behaviour.

    You need to uninstall it completely - starting by using the Control Panel Programs & Features listing.

    Once that has run, and you've rebooted, download and run the MCPR tool to get rid of the rest of it....

    http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=CS41013

    reboot again (whether it asks for it or not)

    Now check that this hasn't disturbed NOD32 at all - if it has, then uninstall that, run its cleanup tool as well, and then reinstall it.

    Then post another MGADiag report.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, June 10, 2012 2:46 PM
    Moderator
  • The problem with thaat is that just disabling it doesn't release all the thousands of hooks that it has into the system - and this can result in unpredictable behaviour.

    You need to uninstall it completely - starting by using the Control Panel Programs & Features listing.

    Once that has run, and you've rebooted, download and run the MCPR tool to get rid of the rest of it....

    http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=CS41013

    reboot again (whether it asks for it or not)

    Now check that this hasn't disturbed NOD32 at all - if it has, then uninstall that, run its cleanup tool as well, and then reinstall it.

    Then post another MGADiag report.


    Well, completely uninstalled McAfee and below is the new MGA report. How is the thing below different from the previous ones?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
    Windows Product ID: 00359-OEM-8992687-00249
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2620561719-129511823-2627049650</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20091                           </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>47CN32WW(V2.10)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120104000000.000000+000</Date></BIOS><HWID>63573807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800249-02-1033-7601.0000-0622012
    Installation ID: 008446043752115541846103511723834132506960460126576763
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FJQKD
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 6/11/2012 11:47:02 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:8:2012 02:12
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAIAAQABAAIAAQABAAAAAwABAAEAln3oQdkLDLLE5XZM9Bd81wfQLvW+Ic4PvNMucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            INSYDE        HR CRB  
      FACP            LENOVO        CB-01   
      HPET            LENOVO        CB-01   
      BOOT            INSYDE        HR CRB  
      MCFG            LENOVO        CB-01   
      WDAT            INSYDE        HR CRB  
      SLIC            LENOVO        CB-01   
      ASF!            INSYDE        HR CRB  
      SSDT            INSYDE        HR CRB  
      ASPT            INSYDE        HR CRB  
      SSDT            INSYDE        HR CRB  
      SSDT            INSYDE        HR CRB  
      SSDT            INSYDE        HR CRB  

    Monday, June 11, 2012 3:51 PM
  • "Jay Sabz" wrote in message news:5fcaa753-03ed-414a-bf58-b40b9934d58f...

    Well, completely uninstalled McAfee and below is the new MGA report. How is the thing below different from the previous ones?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
    Windows Product ID: 00359-OEM-8992687-00249
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20091                           </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>47CN32WW(V2.10)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120104000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: FJQKD
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 6/11/2012 11:47:02 PM



    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
     
      SLIC            LENOVO        CB-01  
     

    It doesn't - but the rest of the system be be seeing something a little differently.
    Can you validate at www.microsoft.com/genuine/validate now?
    Can you reinstall the KB971033 update?
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, June 11, 2012 4:20 PM
    Moderator
  • Well, the same thing about the update not being applicable is displayed for both. And again, after a while the message "This copy......" showed up. Also, I could check for updates but it says "There are no updates available for your computer."

    Wednesday, June 13, 2012 5:55 AM
  • From your MGA Report: TimeZone>China Standard Time

    Are you located in China?  If not, please reset your location in the BIOS and within Windows 7. Make sure the date and time are also set correctly.

    Then visit Genuine Microsoft Software – Diagnostic Site anc click on Validate Windows and then restart your computer.

    Run another MGA Report and post it here.  Thank you!


    Carey Frisch


    Wednesday, June 13, 2012 6:10 AM
    Moderator
  • Well, there was something surprising that happened. Before I turned my notebook off yesterday, there was the "This copy..." message. Now, after turning it up the pic below popped. Oddly, the update list still doesn't show even now.

    Thursday, June 14, 2012 5:07 PM
  • ...and an MGADiag report???

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, June 14, 2012 5:14 PM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x8007041d
    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
    Windows Product ID: 00359-OEM-8992687-00249
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AEEE055F-BA65-4C44-BADA-C8B6D0ED4D87}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2620561719-129511823-2627049650</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20091                           </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>47CN32WW(V2.10)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120104000000.000000+000</Date></BIOS><HWID>63573807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007041D' to display the error text.
    Error: 0x8007041D

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:8:2012 02:12
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAIAAQABAAIAAQABAAAAAwABAAEAln3oQdkLDLLE5XZM9Bd81wfQLvW+Ic4PvNMucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INSYDE  HR CRB 
      FACP   LENOVO  CB-01  
      HPET   LENOVO  CB-01  
      BOOT   INSYDE  HR CRB 
      MCFG   LENOVO  CB-01  
      WDAT   INSYDE  HR CRB 
      SLIC   LENOVO  CB-01  
      ASF!   INSYDE  HR CRB 
      SSDT   INSYDE  HR CRB 
      ASPT   INSYDE  HR CRB 
      SSDT   INSYDE  HR CRB 
      SSDT   INSYDE  HR CRB 
      SSDT   INSYDE  HR CRB 

    Thursday, June 14, 2012 7:38 PM
  • Why is your time zone set to China?

    Carey Frisch

    Thursday, June 14, 2012 7:44 PM
    Moderator
  • No further reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS

    Monday, June 18, 2012 4:39 PM