How can I get Microsoft Points online when nobody in support is willing to fix the problem? RRS feed

  • Question

  • I need 170 Microsoft Points.  I went to my console last night to buy 500 points for $6.25.  But it said my Credit Card was declined.  So I went online and added 3 new cards, all I checked with the bank and had funds.  But all 3 were still declined.  So I called Support 3 times today.  Each time I called they were not able to help me out.

    I just need 170 points, or 500 if that is the online minimum.  Looks like my Xbox live account is messed up somehow, but nobody in Customer Support or Technical Support is able to fix my account.  Please give me a number of someone at Microsoft who actually cares about the customer and is able to fix my Xbox live account so I can get the 170 points I need.
    Tuesday, October 13, 2009 10:21 PM