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windows update troubleshooter repair windows update database corruption RRS feed

  • Question

  • This notebook was upgraded from windows 7 professional to windows 10 professional in July 2016.

    In August windows 10 was updated to version 1607 (OS Build 14393.22)

    There are some windows updates that have failed with either error code 0x8e5e0152 or 0x8e5e0147.

    When the windows update troubleshooter is run it fixes things and then when it is run again it fixes the same things.

    These fixes appear temporary or incompletely fixed.

    This is an image of the windows update troubleshooter after its temporary fix:

    The fixes were applied and it indicated that troubleshooting had completed.

    A repeat windows troubleshooting displayed the same results.

    Retrying the windows updates displayed the same failures and error codes.

    sfc /scannow displayed no integrity violations.

    dism /online /cleanup-image /restorehealth completed successfully.

    This troubleshooting was from another web site and it also failed:

    "use Win+x and select Command Prompt (Admin), then type 'net stop wuauserv' (without the quotes) and hit Enter, followed by 'net stop bits' and Enter. You should see confirmations that each service was either stopped or wasn't running. Next, open Explorer, navigate to C:\Windows\SoftwareDistribution, and delete its contents including any sub-folders. Now reboot, open Windows Update and click Check for updates.

    How do you fix the problem with the windows update troubleshooter so the fixes are permanent?

    And how do you troubleshoot and fix the errors for the windows 10 updates.

    • Moved by Just Karl Wednesday, January 4, 2017 4:38 PM Looking for the correct forum.
    Wednesday, December 14, 2016 10:25 PM

Answers

  • Hello,

    I'd ask in the Windows Update forum on Microsoft Community.

    As the Microsoft Community is on a different platform, we cannot move the question for you.

    Once there, click on Participate near the top of the screen, and select 'Ask a Question' or 'Start a Discussion'

    Karl

    Wednesday, January 4, 2017 4:38 PM

All replies

  • This is a one drive link to view the image of the windows update troubleshooter that completes with fixes.   Then an immediate rerun displays the same fixes.  The windows update errors persist.

    https://1drv.ms/i/s!AhdfDD74t_q2ijaI46WqZMjLm6tf

    Wednesday, December 14, 2016 11:41 PM
  • Hello,

    The Windows Desktop Perfmon and Diagnostic tools forum is to discuss performance monitor (perfmon), resource monitor (resmon), and task manager, focusing on HOW-TO, Errors/Problems, and usage scenarios.

    As the question is off topic here, I am moving it to the Where is the Forum... forum.

    Karl

    Wednesday, January 4, 2017 4:34 PM
  • Hello,

    I'd ask in the Windows Update forum on Microsoft Community.

    As the Microsoft Community is on a different platform, we cannot move the question for you.

    Once there, click on Participate near the top of the screen, and select 'Ask a Question' or 'Start a Discussion'

    Karl

    Wednesday, January 4, 2017 4:38 PM
  • This one had a "magic" resolution.

    https://answers.microsoft.com/en-us/windows/forum/windows_10-update/need-fix-for-cumulative-update-for-windows-10/2ee4c295-cd4e-43a6-92da-049140e5af1d?page=3&auth=1

    (Google search for
        0x8e5e0147 windows.10 site:microsoft.com [MSFT OR MVP]
    )

    BING was useless for finding these--until I noticed that I had mistyped parentheses on my filter expression.   ; }



    Robert Aldwinckle
    ---

    Tuesday, February 21, 2017 2:45 PM