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My Window 7 not genuine? RRS feed

  • Question

  • Hi, my screen background turn black and a small note "Wondows 7" "Build 7600" "This copy of Windows is not genuine"

    This happend few times before but it was OK after validation process. However, this time its failed to validate.

    Run the MGADiag and the reports are as follows, please assist:-

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-XD6B7-V47P9-BT893

    Windows Product Key Hash: l0JjTZETmOFFRwKsRMc5bASzVsE=

    Windows Product ID: 00359-OEM-8617625-88665

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    ID: {11D8C087-E05F-4324-B003-A22FD39D9BA4}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000000

    Build lab: 7600.win7_gdr.100618-1621

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2ee7_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{11D8C087-E05F-4324-B003-A22FD39D9BA4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BT893</PKey><PID>00359-OEM-8617625-88665</PID><PIDType>3</PIDType><SID>S-1-5-21-1995342235-3220265984-1906547038</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>945GCMX-S2</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F4</Version><SMBIOSVersion major="2" minor="4"/><Date>20070524000000.000000+000</Date></BIOS><HWID>F6BB3607018400EA</HWID><UserLCID>4409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>5BED7F5B0EC776E</Val><Hash>FyTi1jQQsMDewAfjP27ClhmHXnM=</Hash><Pid>81602-951-3114552-68395</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel

    Activation ID: 9ab82e0c-ffc9-4107-baa1-c65a8bd3ccc3

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00172-176-288665-02-1033-7600.0000-2272010

    Installation ID: 017440302476585844473883463031353013508871686584021100

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: BT893

    License Status: Notification

    Notification Reason: 0xC004F00F.

    Remaining Windows rearm count: 3

    Trusted time: 4/2/2011 12:16:44 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C533

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 11:30:2010 06:55

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: MAAAAAIAAgABAAEAAAABAAAAAgABAAEAnJ8MFs1QeFwG6Kp2gPgY90w25NhxTSqF

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    GBT                        GBTUACPI

      FACP                                   GBT                        GBTUACPI

      HPET                                    GBT                        GBTUACPI

      MCFG                                 GBT                        GBTUACPI

      SSDT                                    PmRef                  Cpu0Ist

      SSDT                                    PmRef                  Cpu0Ist

     

     

     

    Thursday, February 3, 2011 4:43 PM

Answers

  • Hello zelman,

    I believe this may be Activation related so the first thing I want you to try is to Activate by Phone?

    To start the Activate by Phone wizard, click the Start button and type: slui 4 and hit enter. In the Windows that opens, select your location and follow the directions.

    Once you call the Activation number, either select the option to talk to a Live Activation Rep or if there is no option, don't enter any into the phone, this should force the phone prompt to transfer you to a Live Rep.

     

    Hope that helps,


    Darin MS
    • Proposed as answer by Darin Smith MS Thursday, February 3, 2011 8:59 PM
    • Marked as answer by Darin Smith MS Monday, February 7, 2011 10:27 PM
    Thursday, February 3, 2011 8:58 PM