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Activation error 0x8007000D RRS feed

  • Question

  •  

    Hello!

    When i got home today and started my pc, it wouldnt let me log in. After entering password on the login screen, it said windows hasn't been activated and needed to be activated. This is very odd, because it was activated before christmas last year! Also it said in the lower right corner: "Windows Vista (TM) Build 6000 This copy of Windows is not genuine". This also is very odd because i know for sure it is genuine, sitting with the green plastic box with my purchased vista home premium in my hand... -I've tried all the activation options, but none works. All i get is "an error occured while trying to activate windows. Errorcode 0x8007000D" (in norwegian).

    I've never had this problem before and no idea what so ever why it occured. I've read posts on different forums but none of the problems seemed alike, and no sollutions worked. The last thing i did before shutting the computer down last night was playing Crysis. Next time i start it up it tells me windows isn't genuine and wont let me activate or verify it...

    Please help me!

    With regards, Gaute Midtun, Norway.

     

    MGA Diagnostic tool info:

     

     

    Diagnostic Report (1.7.0069.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004c4a8
    Cached Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-43TY6-MKYMW-WKGKP
    Windows Product Key Hash: 1ld2N0lYpZGFAUdJ00rt1Td4YEk=
    Windows Product ID: 89583-016-6013263-71095
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {DD424C4C-73C1-4022-8D3B-A93D8F805C9A}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6000.vista_gdr.071023-1545
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2920-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_E2AD56EA-337-8009_E2AD56EA-338-2f0d_16E0B333-89-80004005_B4D0AA8B-888-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DD424C4C-73C1-4022-8D3B-A93D8F805C9A}</UGUID><Version>1.7.0069.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WKGKP</PKey><PID>89583-016-6013263-71095</PID><PIDType>5</PIDType><SID>S-1-5-21-4075845782-2886216663-589369126</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1223   </Version><SMBIOSVersion major="2" minor="4"/><Date>20071108000000.000000+000</Date></BIOS><HWID>4C320500010000FA</HWID><UserLCID>0414</UserLCID><SystemLCID>0414</SystemLCID><TimeZone>Vest-Europa (normaltid)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>9C0A373685F5586</Val><Hash>lgcUpSUcofzhlOCrM2VtwvNiL0w=</Hash><Pid>89388-707-7704811-65223</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Thursday, April 3, 2008 7:00 PM

Answers

  • Hi Soplates,

     

     

      First off, your Diagnostic Report says you just need to re-activate. You state that you receive error 0x8007000D when you try to activate. Try the below steps to Activate by Phone:

     

      Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

     

     

      If those steps do not work or if Vista does Activate but after your next reboot, it shows as unactivated again, then it may be a program that causing Vista to become un-activated. I did some research out on the internet for error 0x8007000D and found a number of users find the the program Daemon Tools or other disk image-mounting programs may cause this issue. I can't be sure of this, but below is what one user has said to a person that received error 0x8007000D while activating Vista:

      "Have you installed any kind of image-mounting software, i.e: Daemon Tools, Alcohol 120% or FantomCD? These programs cancel the activation. Whether on purpose, or not, I can't be sure. Uninstall them, and your copy should remain activated."
     
     
    Tell me if this information has helped resolve the issue or not,
    Darin Smith
    WGA Forum Manager
    Thursday, April 3, 2008 7:59 PM

All replies

  • Hi Soplates,

     

     

      First off, your Diagnostic Report says you just need to re-activate. You state that you receive error 0x8007000D when you try to activate. Try the below steps to Activate by Phone:

     

      Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

     

     

      If those steps do not work or if Vista does Activate but after your next reboot, it shows as unactivated again, then it may be a program that causing Vista to become un-activated. I did some research out on the internet for error 0x8007000D and found a number of users find the the program Daemon Tools or other disk image-mounting programs may cause this issue. I can't be sure of this, but below is what one user has said to a person that received error 0x8007000D while activating Vista:

      "Have you installed any kind of image-mounting software, i.e: Daemon Tools, Alcohol 120% or FantomCD? These programs cancel the activation. Whether on purpose, or not, I can't be sure. Uninstall them, and your copy should remain activated."
     
     
    Tell me if this information has helped resolve the issue or not,
    Darin Smith
    WGA Forum Manager
    Thursday, April 3, 2008 7:59 PM
  • I am having the same exact problem !! My Vista has been activated and working fine for over a yr and after using this site http://support.microsoft.com/default.aspx/gp/mats/?ln=en-us#tab0 WINDOWS FIX IT?? to find a driver and solve the mystery of other problems ect. Suddenly My windows is no longer activated. It tried to activate itself just now and i recieved this error message 0x8007000D. It says to use phone activation to resolve the problem but I dont know of any phone #?? and cannot find one either.

    My problem started January 3rd 2010 roughly.
    Thursday, January 7, 2010 2:51 AM
  • Call Microsoft Support @ 800-668-7975.

    I also have a legitimate copy of Windows 7 Home Premium that all of a sudden got the activation message - and then error code 0x8007000d. 

    I first talked w/ someone in Customer Service, who ran me through steps I had already been through (but they need to verify it themselves) that didn't work.  Then she gave me a free case # and transferred me to Technical Support.  He ran me through the same steps (again - he needs to verify that I actually did the steps correctly).  He did have me go through Remote Access).  After a couple of things he tried, activation worked!  YEAHHHH!!!!  So, for this error message, definitely call.

    Wednesday, March 7, 2012 5:57 PM
  • "Lynn_456" wrote in message news:6bd8dcb6-873d-4e4a-b03e-825863b4675c...

    Call Microsoft Support @ 800-668-7975.

    I also have a legitimate copy of Windows 7 Home Premium that all of a sudden got the activation message - and then error code 0x8007000d.

    I first talked w/ someone in Customer Service, who ran me through steps I had already been through (but they need to verify it themselves) that didn't work.  Then she gave me a free case # and transferred me to Technical Support.  He ran me through the same steps (again - he needs to verify that I actually did the steps correctly).  He did have me go through Remote Access).  After a couple of things he tried, activation worked!  YEAHHHH!!!!  So, for this error message, definitely call.

    Thanks for the fix, Lynn – I’ve responded to your post in the Answers forum
    It appears that you had a registry  fault which caused your error, and that the MGADiag tool wasn’t able to show the true cause, due to the problem also breaking the tool :(
    Good luck!
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, March 7, 2012 6:28 PM
    Moderator