"Dguyben" wrote in message news:09149795-6c1e-4a98-8428-5f5578161a40...
I bought a new HP laptop,preinstalled Windows.but the product key is not working
The Key on the COA sticker is for Windows, not Office
To be able to activate Office, you need to purchase a separate license and Key – it’s a separate product, which is supplied in a trial version by most OEM’s.
If you bought a ‘real’ Office license at the same time as your computer, it will be separately identified on the invoice/bill – and you should have the paperwork and disks for it, which will include the Key.
"Dguyben" wrote in message news:09149795-6c1e-4a98-8428-5f5578161a40...
I bought a new HP laptop,preinstalled Windows.but the product key is not working
The Key on the COA sticker is for Windows, not Office
To be able to activate Office, you need to purchase a separate license and Key – it’s a separate product, which is supplied in a trial version by most OEM’s.
If you bought a ‘real’ Office license at the same time as your computer, it will be separately identified on the invoice/bill – and you should have the paperwork and disks for it, which will include the Key.