No Responce to my Request for help


  • Hi There.

    My Hotmail Account has been hijacked and no one will seem to help me. I am currently using my moms in order to communicate with hotmail and microsft. I have visited the private forum and answered all the questions they asked. Apparently I didn't know all my answers (from over 20 years ago) so they told me they could not verify my identity. Then they told me to send them even more information. I replied to their post and sent them everything I could think of. There has been no responce to me in 3 days. I need into my hotmail account. The e-mail I recieved said that I could continue to post on the forum in order to recieve help and I haven't heard back. Is there a way to speed this process up? 3 days seem like  a lot to wait for an answer. Are they even getting my posts?

    Tuesday, February 15, 2011 12:26 AM