locked
Counterfieting Windows /Validation failure RRS feed

  • Question

  • I have been receiving counterfeiting windows as well as validation failure. I have lost my product key therfore failure message keeps bothering me all the time. Please help to resolve this issue.

     

    SaMeeR ViRaNi

    Saturday, April 28, 2007 2:21 AM

Answers

  • Sameer Virani,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Saturday, April 28, 2007 2:44 PM