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Getting Windows Live OneCare Restore tool to work on a Win7 laptop...

    Question

  • I'm trying to use the OneCare Restore Tool to work, but it won't run on my Win7-based HP laptop. I keep getting an error message that says "Restore cannot continue. Please restart your machine and try again. If the problem continue to persist, contact support."

    I'm simply trying to restore some files that were backed up using OneCare back before this product/service was discontinued. I tried to first run the OneCare CleanUp Tool first, and then installed the Restore Tool, but can't seem to get it to work. I also tried running this as an administrator, and get the same message. Is there no way to make this work?

     

    Saturday, December 17, 2011 11:32 PM