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This Copy of Windows is Not Genuine (Build 6002) RRS feed

  • Question

  • Hello there,

    So I woke up this morning to find my Computer asking for Windows validation. Was some sort of patch applied last night? Anyway, so even when I re-enter my legitimate code it keeps telling me "This Copy of Windows is not Genuine" my desktop goes away, and I get the little text (Build 6002) down in the bottom corner. Looking through previous, but similar posts, I have tried to apply a few fixes that you guys suggested (including the cscript that re-installs the Licenses in Vista), and yet the problem remains. Here are my scan results:

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-89H4J-H89G3-GVBPF
    Windows Product Key Hash: c0t6xiEyyde89vzA7ztmua2aLgU=
    Windows Product ID: 89578-OEM-7215956-97920
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {DC2D0BB6-4F8A-470B-8D2E-4848F3334939}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.090803-2339
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2efd_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DC2D0BB6-4F8A-470B-8D2E-4848F3334939}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GVBPF</PKey><PID>89578-OEM-7215956-97920</PID><PIDType>8</PIDType><SID>S-1-5-21-3213389769-1461849923-1891199859</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1603   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090327000000.000000+000</Date></BIOS><HWID>B4323507018400F6</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>A10D96CE50706D0</Val><Hash>NVD1MlmuqFBlFg+nUAl9MgOsTzc=</Hash><Pid>81599-872-8591496-65099</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel
    Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00144-159-597920-02-4105-6002.0000-3122009
    Installation ID: 223451835523127202978762147735854701928766601915512393
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: GVBPF
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).

    HWID Data-->
    HWID Hash Current: OgAAAAIABAABAAEAAgACAAAAAgABAAEA6GGWcqBYFT8w2gIbVPIQM1a4aj7y9Hf2WOc99RLarFYm6Q==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   032709  APIC1024
      FACP   032709  FACP1024
      HPET   032709  OEMHPET
      MCFG   032709  OEMMCFG
      OEMB   032709  OEMB1024
      SSDT   A M I   POWERNOW

    Can you guys see the problem? I am in desperate need of help! Thanks.

    Sunday, November 8, 2009 11:35 PM

Answers

  • Hello joeman76,

      Vista is showing that it is not currently activated, would you try the below steps to Activate by Phone:

    To Activate by Phone:

    a)    If you have access to the Start button: Click the Start button, and type slui 4 in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

     

    b)    If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type c:\windows\system32\cmd.exe press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.

    NOTE: The important thing to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to transfer you to a Live Rep.

    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Monday, November 9, 2009 10:59 PM
    Monday, November 9, 2009 10:59 PM

All replies

  • I might also add two things that may come into play and be useful to know in my case:

    1) The HP machine came with Vista pre-installed, therefore I suppose it is OEM. Using a program to scan the code, the computer is using to OEM key, the same one found on the sticker on the computer case.

    2) I just had my motherboard replaced with a new one 2 weeks ago (although the problem only started today).

    Thanks.
    Sunday, November 8, 2009 11:46 PM
  • Hello joeman76,

      Vista is showing that it is not currently activated, would you try the below steps to Activate by Phone:

    To Activate by Phone:

    a)    If you have access to the Start button: Click the Start button, and type slui 4 in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

     

    b)    If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type c:\windows\system32\cmd.exe press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.

    NOTE: The important thing to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to transfer you to a Live Rep.

    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Monday, November 9, 2009 10:59 PM
    Monday, November 9, 2009 10:59 PM
  • Since it seems very infrequent that people leave a final comment after their problem was resolved, I thought I could do it to help all of the forum searchers out there. I followed the steps to Activate by Phone as mentioned in the above post AND IT WORKED! So my problem WAS fixed! You can close this post off now as it is resolved.

    Thanks guys!
    Tuesday, November 10, 2009 2:15 AM
  • Thanks joeman76, that is very helpful.

    Darin
    Tuesday, November 10, 2009 7:37 PM