PC has two internal hard drives and two external USB drives. When I attempt to configure backup, I get the error saying "Home PC is unresponsive". I uninstalled the Home Connector software and re-installed. At the end of the procedure, it says there is no NTFS drive to backup. I uninstalled, removed the two USB drives, re-installed and the software still doesn't see my PC as NTFS. I did look in Disk Manager and verified that the two remaining internal drives are NTFS.
I installed the connector software on my laptop and can backup with no issues.