If I understand correctly virus and spyware protection is failing to start. Try the repair tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1695761&SiteID=2
If I have misunderstood the issue or if the repair tool does not resolve the issue you can post back clarification of your original question or you can contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2