Answered by:
This is my validation report since I just started receiving that redundant "Not Running Genuine Windows" message. I need to get rid of the message. Thanks.

Question
-
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {94C935FB-F32A-40FB-ACAD-8E391757EBA8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_70AFE6BE-656-80070057_E2AD56EA-815-80070057Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{94C935FB-F32A-40FB-ACAD-8E391757EBA8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-2700407991-1019190989-3894839043</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1750 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A00</Version><SMBIOSVersion major="2" minor="4"/><Date>20090603000000.000000+000</Date></BIOS><HWID>70593607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>7D9233D364B15BA</Val><Hash>qH6L+ekp0kSWwj6L8Gf6wo5eQ0c=</Hash><Pid>81602-OEM-6873353-73926</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7600.0000-3472009
Installation ID: 005593316026921631087035379476165672189374285083789015
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 1/1/2012 7:52:09 AMWindows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 12:30:2011 16:44
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GG0vy4uGn20dAJmFKFySAwEGJBGyg==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SLIC DELL WN09
OSFR DELL WN09
SSDT PmRef CpuPmSunday, January 1, 2012 1:14 PM
Answers
-
Enter the COA product key on the label in the battery compartment. Click Start, type "slui.exe 3" and enter the COA key when prompted. You may be required to activate by phone.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.- Proposed as answer by Darin Smith MS Tuesday, January 3, 2012 11:04 PM
- Marked as answer by Darin Smith MS Friday, January 6, 2012 11:57 PM
Tuesday, January 3, 2012 1:43 AMAnswerer
All replies
-
You are using an OEM SLP copy of Windows 7.
Windows Product ID Type: 2
Windows License Type: OEM SLPOEM SLP copies are only valid when factory installed. The problem is that Windows 7 was not released to manufacturers like Dell until July 24, 2009 but your computer was built on June 3, 2009, a month and a half before Windows 7 was available to Dell.
<Date>20090603000000.000000+000</Date>
What is the repair history of this computer?
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.- Edited by CbarnhorstEditor Sunday, January 1, 2012 2:54 PM
Sunday, January 1, 2012 2:51 PMAnswerer -
Please see: Request Dell Backup Discs to order the correct Windows operating discs for your Dell PC.
Carey FrischSunday, January 1, 2012 5:27 PMModerator -
It was repaired recently due to a problem with the hard drive. A new hard drive was installed, with a mirror image of my computer created and installed.Sunday, January 1, 2012 9:11 PM
-
A new hard drive was installed, with a mirror image of my computer created and installed.
That only explains the large number of file mismatches and tampered files in your report.
Your windows is not genuine for the reasons given above. Your windows has a windows 7 marker which was likely put there by a loader program. From your bios date it should have a Vista marker.
What is the version and edition of windows on your COA?
(your COA may be in the battery compartment)- Edited by george1009Editor Sunday, January 1, 2012 9:33 PM
Sunday, January 1, 2012 9:30 PMAnswerer -
Actually, it was purchased through QVC and they did the upgrade from Vista before I received it. I actually have the discs as they were sent with the computer.
I just want to know what I can do. If I run the discs, won't it erase everything I already have stored to the computer?
Sunday, January 1, 2012 9:56 PM -
For what version and edition are the disks they sent you?
Back up all your data as a reinstall will be necessary due to the activation exploit. And yes it will it will remove all existing data and applications.
Sunday, January 1, 2012 10:14 PMAnswerer -
It says "DELL APPLICATION ALREADY INSTALLED ON YOUR COMPUTER...For Reinstalling Cyberlink PowerDVD DX8.2 Software for Microsoft Windows XP and Windows Vista...For Reinstalling Cyberlink PowerDVD DX 8.3 Softward for Windows 7."
I've been running Windows XP since I received the computer.
Sunday, January 1, 2012 10:20 PM -
I'm sorry, but OEM SLP copies of Windows are not used as an upgrade. They just don't work. When manufacturers sent an upgrade from Vista to Windows 7 they sent a Type 3 OEM System Builder copy because Type 3 licenses do not need the SLIC table in BIOS that Type 2 OEM SLP copies do. A Windows 7 OEM SLP copy would not self-activate on a Dell with a Vista SLIC table in the BIOS unless an activation exploit (loader) were also used. Loaders are pirate tools for defeating Windows activation. Someone, perhaps QVC, took a shortcut to "upgrade" without having to go to the expense of buying the correct license from Microsoft. Your Windows is illegal no matter who put it on this computer or what disks were sent you.
You need to get the recovery disks for this Dell (order from Dell or Recovery-Disks.com) or purchase a full license copy of Windows 7 and reinstall Windows. The recovery disks will be for Vista. If you want Windows 7 you'll have to purchase it.
Do not purchase Windows 7 from an individual, eBay, the Amazon Marketplace, or other discounter. These sites are all full of counterfeit copies of Windows 7. Safe places to purchase Windows 7 are the Microsoft Store, Amazon Corp., or other trusted seller.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.Sunday, January 1, 2012 10:35 PMAnswerer -
That is a disk for installing cyberlink. that is not a windows disk.
I've been running Windows XP since I received the computer. mirror image of my computer created and installed. (windows 7)
These statements appear to be in conflict with each other.
Looks to me like you need to order recovery disks from Dell (the edition and version on your COA). expect to pay a fee.
Sunday, January 1, 2012 10:37 PMAnswerer -
That is a supplementary software disk. It is not a Windows recovery disk. Even that disk is not for Windows 7, but for XP and Vista.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.Sunday, January 1, 2012 11:10 PMAnswerer -
Okay, I looked in my battery compartment and it does say that it is a genuine Windows 7 operating system and there is a 25-digit validation code. Since my computer was repaired and a mirror image done, when I go to Start...right click on computer...and scroll down...there is a 20-digit Windows Activation product ID, which might be the problem. How can I change this without having to reinstall Windows and then start at scratch? Thanks.Tuesday, January 3, 2012 1:05 AM
-
If it assists with the reply, it is a Windows 7 Home Premium Edition.Tuesday, January 3, 2012 1:09 AM
-
Oh, and I found my reinstall disk, but I'd obviously prefer to just input the correct product key. The disk says "Reinstallation DVD, Windows 7 Home Premium 64-Bit". It has a 20-digit key on the back, but it differs from the 20-digits noted above, too.Tuesday, January 3, 2012 1:13 AM
-
You cannot change the Product ID and it is not the problem in any case. The PID is generated by Windows Setup at the time the software is installed. It is based on the product key and your hardware.
The recovery disk will restore Windows to its factory state and contains an embedded product key (COA OEM) that is supposed to self-activate. The embedded key cannot be entered manually. The embedded product key is different from the product key in your battery compartment. The one in the battery compartment (COA OEM) is for emergency use when the embedded key fails to self-activate. The product key you see in your report is the embeddid key.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.Tuesday, January 3, 2012 1:25 AMAnswerer -
Colin:
So what do I do at this point since I continue getting that message that my product is not genuine and I cannot receive updates from Microsoft? Thanks.Tuesday, January 3, 2012 1:29 AM -
Enter the COA product key on the label in the battery compartment. Click Start, type "slui.exe 3" and enter the COA key when prompted. You may be required to activate by phone.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.- Proposed as answer by Darin Smith MS Tuesday, January 3, 2012 11:04 PM
- Marked as answer by Darin Smith MS Friday, January 6, 2012 11:57 PM
Tuesday, January 3, 2012 1:43 AMAnswerer