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Cannot activate Windows 7! No activation page, error 0x80070241 on manual activation RRS feed

  • Question

  • Please provide a resolution to this activation issue. Note: reinstalling is *absolutely not* an option, it takes over a week of continuous updates just to install windows and all the stuff that is bundled in the updates that are available, nobody has that kind of time to waste.

    I have a "fresh" install of Windows 7 Ultimate (fresh in the sense that it is a clean install from the original Dell Windows cd/dvd, but it was done some months ago and I'm only now getting round to using this machine)

    I am getting a notice "Windows 7 Build 7601 This copy of windows is not genuine" on the desktop

    I am getting an activation dialog "Optional update delivery is not working You may be a victim of software counterfeiting To use all Microsoft (blah blah blah) your copy must be validated as genuine, [Go online and resolve now]" - the link points to https://www.microsoft.com/genuine/validate/?OSV=6.1.7601.2.00010100.1.0.001.09.1033&LS=3&LegitCheckError=00000052&GenuineInfo=00000000&Channel=0&ErrCode=00000000

    This page is NOT FOUND. In fact, the entire resource https://www.microsoft.com/genuine/validate/ results in a 404 error!

    When I try to activate windows through control panel, I get another error, "An error has occurred Code 0x80070241 Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source."

    Running "sfc /scannow" from command prompt as admin results in "Verification 100% complete. Windows Resource Protection did not find any integrity violations."

    MGADiag tool output:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {D9984681-C7AD-4567-AE69-1F915D2067B7}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr_escrow.181228-0954
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D9984681-C7AD-4567-AE69-1F915D2067B7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3389326818-3036922975-3436170212</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E6540</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A26</Version><SMBIOSVersion major="2" minor="7"/><Date>20181009000000.000000+000</Date></BIOS><HWID>23C53E07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CBX3   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012 

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:28:2019 17:42
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEAAAABAAIAAgABAAAABAABAAEAHKJegzngWltQScxEIm7ApJRNMoAEH2YgikvI9g==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name       OEMID Value     OEMTableID Value
      APIC                  DELL            CBX3   
      FACP                  DELL            CBX3   
      HPET                  DELL            CBX3   
      MCFG                  DELL            CBX3   
      FPDT                  DELL            CBX3   
      SLIC                  DELL            CBX3   
      LPIT                  DELL            CBX3   
      SSDT                  INTEL           sensrhub
      SSDT                  INTEL           sensrhub
      SSDT                  INTEL           sensrhub
      SSDT                  INTEL           sensrhub
      SSDT                  INTEL           sensrhub
      SSDT                  INTEL           sensrhub
      ASF!                  INTEL            HCG
      DMAR                  INTEL           HSW 
      SSDT                  INTEL           sensrhub


    Tuesday, April 23, 2019 3:47 PM

Answers

  • The installation is almost certainly not valid - the BIOS is dated 2018, and the Product Key in use is one which cannot be used in any machine manufactured since the launch of Windows 8 in 2011/12

    As far as I can tell from a quick Google, the E6550 wasn't produced until 2013


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, May 17, 2019 3:59 PM
    Moderator

All replies

  • Now I'm getting a taskbar notification "You need to reinstall and activate Windows" with dialog "Windows must be restored. An unauthorized change was made to Windows. You must reinstall or restore Windows system files to activate." 

    Pleeeeeeease provide a mechanism for me to activate this legitimate installation of windows this without losing all my installed programs and settings. Help!




    • Edited by Peter KK Tuesday, April 23, 2019 8:47 PM
    Tuesday, April 23, 2019 7:35 PM
  • 1. Click on start and type command (cmd) with run as administrator option or check how to open elevated command prompt

    2. Now type following command

    “slmgr.vbs -ipk <insert your new product key here>” Example: slmgr.vbs -ipk 12345-ABCDEF-67891-GHWJK-TZXCVN

    3. To activate windows after changing the key, run “slmgr.vbs -ato”

     


    Carey Frisch

    Wednesday, April 24, 2019 4:39 AM
    Moderator
  • Error on step 2:

    WINDOWS SCRIPT HOST
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070241' to display the error text.
    Error 0x80070241 



    • Edited by Peter KK Wednesday, April 24, 2019 2:53 PM
    Wednesday, April 24, 2019 2:51 PM
  • i hope you got a solution for your issue
    Monday, May 6, 2019 9:24 PM
  • Verify that the Software Protection service is running (Started) and Startup Type set to Automatic (Delayed Start) in services.msc.

    Tuesday, May 7, 2019 4:48 PM
  • The installation is almost certainly not valid - the BIOS is dated 2018, and the Product Key in use is one which cannot be used in any machine manufactured since the launch of Windows 8 in 2011/12

    As far as I can tell from a quick Google, the E6550 wasn't produced until 2013


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, May 17, 2019 3:59 PM
    Moderator