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My Windows is Genuine, But now it says its not RRS feed

  • Question

  • Hello,

    November 2009 i installed Windows 7 Professional, now it sasys its not genuine. When i look at Computer Properties it sasy Windows 7 Ultimate, but i installed Professional! Windows 7 Professional downloaded from MSDN and get the key also from MSDN.

    The product code from the Diagnostic report is not mine.


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {88490478-12F2-4314-A5F4-60F10469DA14}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{88490478-12F2-4314-A5F4-60F10469DA14}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-4152575692-4145810617-3509914387</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7583</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.2</Version><SMBIOSVersion major="2" minor="6"/><Date>20090820000000.000000+000</Date></BIOS><HWID>76BA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>775671F98701D86</Val><Hash>L6PhhicyfzFiAuLEUR/Bz/QmO+8=</Hash><Pid>89388-707-1171997-65280</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600400-02-1033-7600.0000-3612009
    Installation ID: 005396500545788693988396648621360986158246317695746274
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: P4K27
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 2
    Trusted time: 11-Jun-10 11:42:20

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4AB
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:10:2010 12:12
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: RAAAAAEABgABAAIAAgADAAAABAABAAEA6GHG3E40CIUe7nTCQsaI1ICWIsTOcHhSxJbeiGI9sk89bZZdCAFyir5BdlY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            7583MS        A7583100
      FACP            7583MS        A7583100
      HPET            7583MS        OEMHPET
      MCFG            7583MS        OEMMCFG
      OEMB            7583MS        A7583100
      SSDT            DpgPmm        CpuPm
      SLIC            DELL          QA09

    Friday, June 11, 2010 9:46 AM

Answers

  • Bofore doing any of the following verify your media, it sounds like you may have installed with a preactivaed (hacked) installation disk, these are common. Verify the hash of your ISO with the hash listed for your MSDN product using HASHcalc or another similar program, or redownload the image and insure it is coming from MS.

     

    Solution 1.

    Uninstall exploit.

    Solution 2.

    Reinstall, formating the drive to remove and exploit

    Solution 3, medium risk and medium difficulty.

    To remove a loader.

    1 boot to the windows's DVD
    2 Selectrepair PC
    3 In the console type this:

    bootsect.exe /nt60 all
    bootrec /fixmbr
    bootrec /fixboot
    bootrec /rebuildbcd
    this will clean all the loaders that may be installed. BUT ONLY do this if you reason to suspect that a loader was previously used

    Solution 3 may remove loader based exploits, use with caution. After removing the loader you will need to install correct key, reacitivate and validate. Press winkey and pause at the same time, scroll to the bottom, check activation status, select the option to enter a new key, inter it, click on activate now if neccesary. Once activated visit www.microsoft.com/genuine and validate.

     

    Backup first.

    • Marked as answer by Darin Smith MS Friday, June 11, 2010 7:51 PM
    • Unmarked as answer by Joost21 Friday, June 11, 2010 8:57 PM
    • Marked as answer by Joost21 Friday, June 11, 2010 8:58 PM
    • Unmarked as answer by Joost21 Friday, June 11, 2010 8:58 PM
    • Marked as answer by Darin Smith MS Monday, June 14, 2010 5:26 PM
    Friday, June 11, 2010 6:03 PM

All replies

  • Your computer is using a loader to imitate a Dell SLP activation, you will need to have the loader removed and install a legitimate key to activate/validate. Take your computer back to the shop or person that installed windows and have them fix it. If that is not an option then navigate to www.microsoft.com/genuine attempt to validate and upon failure follow the links to remedy the situation and see what price they offer to purchase a full version retail copy of windows. I suggest a clean install over just changing the product key because pirated software often comes with malware.

    Thanks

    Carl

    Friday, June 11, 2010 12:29 PM
  • It's not a Dell computer, i build the computer self. How come this on my pc? It worked to last week

    How i remove the loader? And then goes my version back to Windows 7 Professional?

    Friday, June 11, 2010 4:05 PM
  • Bofore doing any of the following verify your media, it sounds like you may have installed with a preactivaed (hacked) installation disk, these are common. Verify the hash of your ISO with the hash listed for your MSDN product using HASHcalc or another similar program, or redownload the image and insure it is coming from MS.

     

    Solution 1.

    Uninstall exploit.

    Solution 2.

    Reinstall, formating the drive to remove and exploit

    Solution 3, medium risk and medium difficulty.

    To remove a loader.

    1 boot to the windows's DVD
    2 Selectrepair PC
    3 In the console type this:

    bootsect.exe /nt60 all
    bootrec /fixmbr
    bootrec /fixboot
    bootrec /rebuildbcd
    this will clean all the loaders that may be installed. BUT ONLY do this if you reason to suspect that a loader was previously used

    Solution 3 may remove loader based exploits, use with caution. After removing the loader you will need to install correct key, reacitivate and validate. Press winkey and pause at the same time, scroll to the bottom, check activation status, select the option to enter a new key, inter it, click on activate now if neccesary. Once activated visit www.microsoft.com/genuine and validate.

     

    Backup first.

    • Marked as answer by Darin Smith MS Friday, June 11, 2010 7:51 PM
    • Unmarked as answer by Joost21 Friday, June 11, 2010 8:57 PM
    • Marked as answer by Joost21 Friday, June 11, 2010 8:58 PM
    • Unmarked as answer by Joost21 Friday, June 11, 2010 8:58 PM
    • Marked as answer by Darin Smith MS Monday, June 14, 2010 5:26 PM
    Friday, June 11, 2010 6:03 PM
  • Joost21, I see that you unmarked the post as answered. If you still need help that is the correct thing to do, no problem there. Can you please tell us what happened when you tried this or what problems you are still having so we can make further suggestions?
    Saturday, June 12, 2010 1:21 AM
  • No reply.

    Issue is assumed to be resolved.


    Darin MS
    Monday, June 14, 2010 5:20 PM