Answered by:
windows will not start-invalid license

Question
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Can someone please help me resolve this problem?
I get this message after I sign in:
Windows Activation
An error has ocurred
Code 0XC004E002
Description:
The software licensing service reported that the license store contains inconsistent data.
I really would like some help here. I just got my new computer 3 months ago, and already this? I am freaking out and I would really appreciate if someone can help me!
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89583-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {9AE31B39-E33C-4C02-8E00-EB1703621C4A}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6001.vistasp1_gdr.090302-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9AE31B39-E33C-4C02-8E00-EB1703621C4A}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1848818186-3476252950-3355730281</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>FQ567AA-ABA s3720f</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.23</Version><SMBIOSVersion major="2" minor="5"/><Date>20090211000000.000000+000</Date></BIOS><HWID>4D333507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>BBA3EB9C00B6B02</Val><Hash>ELvv3CepfGJJWx3hObtT518d08Q=</Hash><Pid>81602-385-9147095-68412</Pid><PidType>10</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1635, 9) (null): 0xC004E002HWID Data-->
HWID Hash Current: NgAAAAEABAABAAEAAQABAAAAAwABAAEAJJQGpBi1vIri8OzFxnRq05iD8vSY9Ux6rFYdNkbKOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC
Wednesday, August 12, 2009 10:31 PM
Answers
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Hello scilla,
I believe your Vista's Licensing Store may have been damaged or corrupted at some point. I would like you to try the below set of steps. The first set will attempt to reset the Store and the second set will recreate it. Try the first set and if that doesn't work, move on to the next.
1) Click the option that launches an Internet Browser
2) Type: %windir%\system32 into the address field
3) Find the file cmd.exe
4) Right-click on cmd.exe and select Run as Administrator
5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms
6) Hit the Enter key
7) Reboot twice1) Return to the cmd windows
2) Type: net stop slsvc (it may ask you if you are sure, select yes)
3) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
4) Type: rename tokens.dat tokens.bar
5) Type: cd %windir%\system32
6) Type: net start slsvc
7) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
8) Reboot Twice
9) You may be required to enter the Product Key again and then Activate
Please post if this resolves the issue or not,
Darin MS- Proposed as answer by Darin Smith MS Thursday, August 13, 2009 9:44 PM
- Marked as answer by Darin Smith MS Friday, August 14, 2009 5:54 PM
Thursday, August 13, 2009 9:44 PM
All replies
-
Hello scilla,
I believe your Vista's Licensing Store may have been damaged or corrupted at some point. I would like you to try the below set of steps. The first set will attempt to reset the Store and the second set will recreate it. Try the first set and if that doesn't work, move on to the next.
1) Click the option that launches an Internet Browser
2) Type: %windir%\system32 into the address field
3) Find the file cmd.exe
4) Right-click on cmd.exe and select Run as Administrator
5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms
6) Hit the Enter key
7) Reboot twice1) Return to the cmd windows
2) Type: net stop slsvc (it may ask you if you are sure, select yes)
3) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
4) Type: rename tokens.dat tokens.bar
5) Type: cd %windir%\system32
6) Type: net start slsvc
7) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
8) Reboot Twice
9) You may be required to enter the Product Key again and then Activate
Please post if this resolves the issue or not,
Darin MS- Proposed as answer by Darin Smith MS Thursday, August 13, 2009 9:44 PM
- Marked as answer by Darin Smith MS Friday, August 14, 2009 5:54 PM
Thursday, August 13, 2009 9:44 PM -
Thank you ever so kindly for helping me!
The second set was the one that resolved my problem.
Again thank you for your help, much appreciated!Friday, August 14, 2009 5:09 AM