Windows Vista Validation Issue

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  Hello ckstonge,
  
  It appears that your Vista is not yet Activated. I believe if you can Activate it, the Non-Genuine messages would end. I recommend using the Activate by Phone method.
  
    To Activate by Phone:

  a)    If you have access to the Start button: Click the Start button, and type slui 4 in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

   

  b)    If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type c:\windows\system32\cmd.exe press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.

  NOTE: The important thing to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to transfer you to a Live Rep.

  
  
  Thank you,
  Darin MS

  • Proposed as answer by Darin Smith MS Tuesday, July 28, 2009 5:23 PM
  • Unproposed as answer by Darin Smith MS Wednesday, July 29, 2009 8:12 PM

  Tuesday, July 28, 2009 5:23 PM
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  Apparently while I was asleep this morning the other user of this computer tried to activate the windows over the phone sometime between me posting this and this information getting to me - It apparently validated over the automated system - is there any way to de-activate the setup or is there going to be more of an issue with getting it out than doing something else?
  
  Attached is a new WGAdiag reading as well
  
  Diagnostic Report (1.9.0011.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Invalid License
  Validation Code: 50
  
  Cached Validation Code: 0x0
  Windows Product Key: *****-*****-HRMBQ-RD237-KJD72
  Windows Product Key Hash: fjVyL4dxTAK49wLpf5SfH5sTMkc=
  Windows Product ID: 89583-OEM-7219277-12423
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6000.2.00010300.0.0.003
  ID: {5FEB81BC-4C0D-41B2-929F-9C878BF3F975}(3)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000009
  Build lab: 6000.vista_gdr.090302-1506
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A
  
  WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  WGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{5FEB81BC-4C0D-41B2-929F-9C878BF3F975}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KJD72</PKey><PID>89583-OEM-7219277-12423</PID><PIDType>8</PIDType><SID>S-1-5-21-927274782-1959959249-2976786516</SID><SYSTEM><Manufacturer>Acer      </Manufacturer><Model>Aspire 5315     </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.27</Version><SMBIOSVersion major="2" minor="4"/><Date>20080105000000.000000+000</Date></BIOS><HWID>34313507018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.0.6000.16509
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_COA_SLP channel
  Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89583-00144-192-712423-02-1033-6000.0000-2082009
  Installation ID: 015471779232271890988396458654196490617045266903791283
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
  Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
  Partial Product Key: KJD72
  License Status: Licensed
  
  HWID Data-->
  HWID Hash Current: PAAAAAIABAABAAIAAgABAAAAAwABAAEAnJ+osgZQzycIFGg5RoMGDIpHwkYAp43v8vQ2YRLwNICsVrIN
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            ACRSYS        ACRPRDCT
    FACP            ACRSYS        ACRPRDCT
    HPET            ACRSYS        ACRPRDCT
    MCFG            ACRSYS        ACRPRDCT
    SLIC            ACRSYS        ACRPRDCT
    SSDT            PmRef        Cpu0Cst
    SSDT            PmRef        Cpu0Cst
    SSDT            PmRef        Cpu0Cst
  
  
  

  Tuesday, July 28, 2009 8:31 PM
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  Hi ckstonge,
  
   Hmm, everything looks good in your Diagnostic Report (activated and no other error codes) so I don't know why it still shows "Invalid License".
  
    I believe that Vista's Licensing Store was (and still is) the issue.  Activating should have corrected the issue, but since it didn't I would like you to try the below set of steps.  The first set will attempt to reset the Store and the second set will recreate it.  Try the first set and if that doesn't work, try the next.
  
  

  1) Click the option that launches an Internet Browser
  2) Type: %windir%\system32 into the address field
  3) Find the file cmd.exe
  4) Right-click on cmd.exe and select Run as Administrator
  5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms
  6) Hit the Enter key
  7) Reboot twice

  1) Return to the cmd windows 
  2) Type: net stop slsvc  (it may ask you if you are sure, select yes)
  3) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
  4) Type: rename tokens.dat tokens.bar
  5) Type: cd %windir%\system32
  6) Type: net start slsvc
  7) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
  8) Reboot Twice
  9) You may be required to re-enter the Product Key from the COA sticker (located on the side of bottom of the computer) and then Activate (use the Activate by Phone method)
  
  
  
  Thanks,
  Darin MS

  • Proposed as answer by Darin Smith MS Wednesday, July 29, 2009 8:12 PM
  • Marked as answer by Darin Smith MS Thursday, July 30, 2009 7:33 PM

  Wednesday, July 29, 2009 8:12 PM
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  The second option has seemed to work. The PC now does not come up with any MGA issues, including those popups about Aero.  Thank you for your time and effort!
  
  ~Craig

  Thursday, July 30, 2009 1:20 PM
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  My pleasure Craig.
  
  Happy I could help,
  Darin

  Thursday, July 30, 2009 7:34 PM