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Cancel Onecare, service still billed to credit card RRS feed

  • Question

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    I cancelled my One care account, called the appropriate number, and it is still on my credit card bill with NO refund. Just another reason to bash microsoft. I generally like the service I've been a member many years, but why oh why can't they get the billing straight???
    Sunday, July 6, 2008 7:12 PM

Answers

  • I don't know when you cancelled your subscription but it typically takes 7-10 days for a credit to appear on your credit card account, but it is also possible someone in billing made a mistake. I suggest contacting support again to ensure your billing is corrected.

    Sunday, July 6, 2008 9:29 PM
    Moderator