onecare Backup continues to fail RRS feed

  • Question

  • I had a computer issue that needed to be sent for repair. I did a complete back up with no failures or power interuptions. Now I can not restore. At first it stated it was a permissions issue. I changed the permissions. Now all the files are there, they are recognized by onecare. I select the option to restore. However in the final process it states. 18.5 gig to restore. Zero files restore. Reason unknown. I've tried, restoring to a seperate file. I've tried restoring one file at a time. all resuling in the same error.

    I am desperate to get this restored as they are all my work files.

    Wednesday, December 30, 2009 3:18 PM