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Logged on today and tells me my Windows version is not genuine RRS feed

  • Question

  • Hi,

    Short story version: Dual boot installed Windows 8 on a separate partition, which invalidated my copy of 7 on another partition. Came to the forums and said it was a random Acer licence for 7 so figuring I bought the machine off eBay no biggie, it hasn't bitten me yet I'll get another licence. Purchase a copy of retail windows, activated fine no problems (all a few weeks <month ago). Log in today: Your version of windows is not genuine. As you can imagine, I'm a little more than frustrated. Incredibly so.

    Diagnostics:

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-BRH9Q-28RDB-FDH26
    Windows Product Key Hash: R4xU1UAWAy3F7OMrot+ArM/18pQ=
    Windows Product ID: 00371-703-2910414-06230
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {E5B420A2-D5A6-40C8-A0B9-6EB16D289991}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E5B420A2-D5A6-40C8-A0B9-6EB16D289991}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FDH26</PKey><PID>00371-703-2910414-06230</PID><PIDType>5</PIDType><SID>S-1-5-21-375743867-3720779916-35078936</SID><SYSTEM><Manufacturer>FOXCONN</Manufacturer><Model>M61PMV</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>P07  </Version><SMBIOSVersion major="2" minor="5"/><Date>20090728000000.000000+000</Date></BIOS><HWID>BF190200018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Nvidia</OEMID><OEMTableID>NVDAACPI</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: c1e88de3-96c4-4563-ad7d-775f65b1e670
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00212-703-291041-00-2057-7601.0000-2112014
    Installation ID: 015011010440390996305975375402562582334801956960119523
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FDH26
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 16/09/2014 17:40:17

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: PASS
    Event Time Stamp: 9:16:2014 17:42
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: PgAAAAAAAgABAAEAAgAJAAAAAQABAAEAeqgGC5IAWrjkDPqYWivQx2I9rOfmslRCTDrGepurDQbx0PK1Qho=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            Nvidia        NVDAACPI
      FACP            Nvidia        NVDAACPI
      HPET            Nvidia        NVDAACPI
      MCFG            Nvidia        NVDAACPI
      SSDT            PTLTD         POWERNOW
      SLIC            Nvidia        NVDAACPI

    What the hell? Also the validation online test thing says 'The validation service couldn't determine whether the copy of Windows that is running on your computer is genuine'

    Please help me as I've done the right and legal thing but it's done me again.

    Tuesday, September 16, 2014 4:48 PM

Answers

  • The -703- portion of your Product Key indicates that it is a Not-For-Resale MSDN version.  

    In order to get an MSDN subscription, you need to sign agreements with Microsoft.  Then they allow you access to keys that are to be used ONLY for the purpose for which they were intended.  When those keys are leaked and "activated" enough times, Microsoft will ban them from further use.  That might take over a year before a particular one is banned.  But the effect is the same - the counterfeit installation is then flagged as non-genuine.

    For more information see the following thread:

    http://social.microsoft.com/Forums/en-US/a2444f34-0aff-4f29-a8ac-67e28b0c0285/blocked-product-keys?forum=genuinewindows7

    If you are not an MSDN subscriber, you will need to purchase a genuine copy of Windows 7, reformat and reinstall.  Be sure to backup your data first.  If this is the case, contact the seller and demand an immediate refund.  Do NOT accept an offer of an alternate key!

    As a side note, NEVER EVER EVER buy a Microsoft OS from EBay.  They are 99.999% fraudulent.


    Please do not read this sentence. Please ignore the previous sentence.

    Tuesday, September 16, 2014 5:52 PM