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This Copy of Windows is not genuine - Message

Question
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A Gateway desktop... 4 Dual code, 6GB memory...
Runing Windows 7 Ultimate since 2009.
As soon as I purchased this machine and got it home, I did an anytime upgrade from the Microsoft store to Windows 7 Ultimate. The recipt is locked up in my MS Outlook which will not open now.Summary;
A few days ago Windows Security Essientals reported 3 Trojans and I requested it remove them. I think it removed them as I requested. I Rebooted. Now it keeps telling me that it has to run chkdsk everytime I reboot. I Followed all the instructions to correct this issue. (Ran chkdsk /R /X; Checked registry entry for boot)Ran Symantec's web based virus detection and it locked up for 3 hours on one file. (Sorry - I did not write down the file name). A storm made us lose power, when it rebooted it now says my PC says that "This copy of Windows is not genuine". I have ran (on a elevated cmd.exe) SFC /scannow. It reported it fixed corrupted files - open CBS.log. When I try to open it, it tells me I do not have privledges to open. I tried to "Change product key" and it reported an error.
MGAD Tool Results;
Diagnostic Report (1.9.0027.0):
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Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-7K3Y8-9MR79-6CJVC
Windows Product Key Hash: 8NZrwsdXDNBDatKSSwVRolNy+TM=
Windows Product ID: 00426-967-1268684-85071
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {C40E6ACF-EAF9-4A23-8A66-889E7401E749}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C40E6ACF-EAF9-4A23-8A66-889E7401E749}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6CJVC</PKey><PID>00426-967-1268684-85071</PID><PIDType>5</PIDType><SID>S-1-5-21-3350699275-1671434936-353117380</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>GT5678</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>A7399NG2.108</Version><SMBIOSVersion major="2" minor="5"/><Date>20080528000000.000000+000</Date></BIOS><HWID>951D0800010000FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The service has not been started.Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:27:2012 15:03
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
N/A, hr = 0x8007000dOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 052808 APIC1120
FACP 052808 FACP1120
HPET 052808 OEMHPET0
MCFG 052808 OEMMCFG
WDRT 052808 NV-WDRT
SLIC GATEWA SYSTEM
OEMB 052808 OEMB1120
NVHD 052808 NVHDCP
AWMI 052808 OEMB1120Thursday, January 17, 2013 1:53 PM
Answers
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Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The service has not been started.This is a very unusual error - and I'm not sure exactly which service it's referring to, since the more common services give rise to a very different error message if they cannot start.
Please open an Elevated Command Prompt, and run the following commands....
SC QUERYEX SPPSVC SC QUERYEX SPPUINOTIFY SC QUERYEX TRUSTEDINSTALLER SC QUERYEX WMIACPI SC QUERYEX VSS NET START SPPSVC NET START SPPUINOTIFY NET START TRUSTEDINSTALLER NET START WMIACPI NET SATART VSS NET START EVENTLOG NET START EVENTSYSTEM
post the results.
Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.- Proposed as answer by Noel D PatonModerator Monday, January 21, 2013 5:18 PM
- Marked as answer by george1009Editor Sunday, January 27, 2013 3:48 AM
Friday, January 18, 2013 11:54 AMModerator