Problem with licences - Urgent RRS feed

  • Question

  • We have a 10 user license for Vista business. One of the machines reports that Windows needs to be authenticated. We input the serial and it says that we have used up all the licenses - this we know to be incorrect as we should have 3 remaining.

    Unsure how to proceed but would like to resolve this asap.


    Thursday, May 14, 2009 10:31 AM


  • Hello Shaun,

    Thank you for visiting the Office Genuine Advantage (OGA) program forum. Your post is out of scope for the OGA program forum  as well as out of our expertise. I suggest having your system administrator logon to the eOpen site (https://eopen.microsoft.com/EN/default.asp and address your questions here. This site is for Volume Licensing keys. 

    Thank you Shaun,


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Thursday, May 14, 2009 8:06 PM
    Thursday, May 14, 2009 8:06 PM