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Malware ifection (Trojan.Agent.AGGZ) Angelina Jolie Free Video email... RRS feed

  • Question

  • when you click on 'unsubscribe' link, you are taken to the MSN homepage.  Did search engine and found out that this email is the result of a trojan infection - Trojan.Agent.AGGZ.  Please, please - I need instructions on how to remove!

     

    Thank You.

     

    rbell

    Monday, August 4, 2008 5:58 PM

Answers

All replies

  • If you are using Windows Live One Care please contact support for help with malware removal. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    If you are not using One Care you are off topic in this forum but can get help by calling the Microsoft Security Hotline - 1-866-727-2338.

    Monday, August 4, 2008 8:06 PM
    Moderator
  •  scooter2 wrote:

    when you click on 'unsubscribe' link, you are taken to the MSN homepage.  Did search engine and found out that this email is the result of a trojan infection - Trojan.Agent.AGGZ.  Please, please - I need instructions on how to remove!

     

    Thank You.

     

    rbell

    *NEVER* click on links in spam messages. In fact, the preferred action is to not even open these spam messages.

    -steve

    Wednesday, August 6, 2008 3:07 PM
    Moderator
  •  

    these emails look like legitimate communications from the source (except the Angelina Jolie Free Porn Video)
    Thursday, August 7, 2008 5:36 PM
  • I know what you mean. I get these things constantly. They do like to be pretty tricky. My favorite one today was an email advising me to download the latest IE7 with a big link in the email for download. At the bottom of the message as the Kaspersky antivirus signature stating that the email was certified virus free. I've also seen the MSN and other similar phishing scams.

    For the best safety, copy links to your browser address bar to see where it is really going to rather than clicking a bling link in an email.

    -steve

     

    Thursday, August 7, 2008 6:01 PM
    Moderator
  • Will a OneCare virus/spyware scan remedy this situation?  I have run a full scan twice this week and OneCare did isolate one trojan infection.  The infection was quarantined, but I am still receiving the bogus, virus-infected spam email. The newest versions are:

     

    CNN.com top 10 videos

    Viagra Cealas (sp)

    Lilly (Cealas - see above)

    "Your checking account has just been charged $490 for airline tickets" (or something to that effect"

     

    I am spending 10-15 minutes every morning weeding through these bogus emails, sending them to my OutLook Junkmail file (why, I don't know - seems to proliferate the problem).

     

    Bottom line, what else do I need to do?  Can OneCare help me or do I need to download another spyware program (Stopzilla, Spyware Doctor)?

     

    ReBell

     

    Friday, August 8, 2008 1:33 PM
  • I get the same spam messages. Most are caught by the Outlook Junk Mail filter. Many more are being deleted by server side rules I have created. The CNN top 10 was being filtered, but they changed the subject line yesterday and I had a dozen variations in my inbox.

    OneCare doesn't stop spam.

    OneCare should protect you from most infections that could arrive via spam (that you click on or open), but new variations may be missed.

    if you are using Outlook, simply delete the bogus messages when viewing the subject lines in the inbox. Moving them manually to Junk doesn't do anything and adding the sender to blocked senders is useless since the same message will come from millions of email addresses. It also doesn't proliferate the problem. Your email address is in the hands of spammers and will continue to be targeted. And, even abandoning your current email address and getting a new one will not stop spam as some spammers will send to made up addresses at real domains to try and hit a valid address. it costs them nothing to send out thousands of messages that will never reach an actual address.

    I was using Cloudmark Desktop for Outlook for a time and it was quite good at catching the spam - www.cloudmark.com, but it isn't free.

    -steve

    Friday, August 8, 2008 3:30 PM
    Moderator
  • Another thing to avoid is opening the email message at all or at least viewing images. This is probably why your messages have increased, since there are hidden "pixels" in the images that notify the spammers that you've opened the email.

     

    Most web based email readers and current versions of Outlook will default to viewing only the text of a message, you must tell it to "View Images". If you have changed this to always view images or have an older version of Outlook, you've notified the spammers every time you clicked on a message. This is why Steve is telling you not to open them at all.

     

    I've never seen a SPAM message that I couldn't tell wasn't really from a real 'friend'. You simply have to look at the Subject and think about the sender, it's usually blatently obvious they wouldn't send you something titled in that way. You are likely assuming that the "sender" field is valid, which today you must assume is absolutely false until proven otherwise.

     

    The interesting thing is that I have only received one or two pieces of SPAM in my main personal email account in over 5 years of use. This is simply because only a handful of very trusted friends and family, plus a few major reputable businesses like my bank have ever been given that address. I've never ever posted that address in any open forum or anywhere where the public has any access to view it, nor used it to sign up to anything else online.

     

    I do have other accounts that receive SPAM which are used in more open ways, but these are sacrifical and can be dropped at any time if required. I still only get a handful of SPAM in most, though one account from my broadband provider gets several a day, even though I have never even used it myself, since it was previously owned by someone else who did all the wrong things. I simply open that one every couple weeks, look for anything from the broadband provider and delete everything else without ever opening it.

     

    What you could do is create a new account with a less obvious name, since simple ones will be guessed by the spammers and then only use it for a few close friends and family like I have. Giving it out to everyone is simply asking for trouble, so keep the other account for that and only check it weekly or so for the less important messages. Absolutely do not give the new address to anyone who sends out mass 'joke' or other messages to large lists of addresses, since this will guarantee it will eventually end up on the SPAM lists.

     

    OneCareBear

    Friday, August 8, 2008 6:23 PM
    Moderator