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CRM and Outlook Synchronization RRS feed

  • Question

  •  

    Hi,

     

    I'm not really too familiar with the "technical" part of Dynamics CRM, but can anyone assist me in synchronizing Outlook and Dynamics CRM? Are these settings part of the CRM installation or are there specific settings one has to setup? How do you create tasks? Would appreciate a prompt reply as this is quite urgent...

     

    Thanks

    Monday, December 8, 2008 12:08 PM

Answers

  • What tool or Interface are you using to connect AX to CRM?  These are two separate applications.

     

    Monday, December 8, 2008 1:57 PM

All replies

  • Hi Centralp,

    I would like to refer to an article for reference :

    http://rc.crm.dynamics.com/rc/regcont/en_us/live/articles/10stepstoOC.aspx

    hope this helps,

    hadi teo
    http://haditeo.wordpress.com
    Monday, December 8, 2008 12:15 PM
  • Hi,

     

    Thanks for the prompt reply, the answer helps me with Dynamics CRM, but it seems like my questions was with regards to AX CRM...I want to assist someone else (thought he was talking about Dynamics CRM)

     

    Do you know how synchronization works with AX CRM? What's the difference between the 2, I've always wanted to know..?

     

    Thanks again!

     

    Monday, December 8, 2008 12:39 PM
  • What tool or Interface are you using to connect AX to CRM?  These are two separate applications.

     

    Monday, December 8, 2008 1:57 PM